Customer Service Jobs in Crown Point, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-12 of 12 Jobs

BMV Customer Service Representative 2

  • Schererville, IN (8 miles from Crown Point, IN)
  • 3 days ago
  • Schererville, IN (8 miles from Crown Point, IN)
  • 3 days ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative 2

  • Valparaiso, IN (17 miles from Crown Point, IN)
  • 4 days ago
  • Valparaiso, IN (17 miles from Crown Point, IN)
  • 4 days ago

Substitute for Customer Service Representatives as needed....

BMV Customer Service Representative

  • Valparaiso, IN (10 miles from Crown Point, IN)
  • 6 days ago
  • Valparaiso, IN (10 miles from Crown Point, IN)
  • 6 days ago

In this role youll provide timely and accurate customer service....

Customer Srvc Rep-Ortho Spine

  • Merrillville, IN (5 miles from Crown Point, IN)
  • 8 days ago
  • Merrillville, IN (5 miles from Crown Point, IN)
  • 8 days ago

Provides excellent customer service....

Insurance Customer Service, Producer in Lake station, IN

  • Lake Station, IN (12 miles from Crown Point, IN)
  • 8 days ago
  • Lake Station, IN (12 miles from Crown Point, IN)
  • 8 days ago

Customer Service Location: Lake Station, IN Company: Allstate Insurance Company Call: ... ....

Customer Service Representative

  • Gary, IN (13 miles from Crown Point, IN)
  • 10 days ago
  • Gary, IN (13 miles from Crown Point, IN)
  • 10 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Harvey, IL (22 miles from Crown Point, IN)
  • 23 days ago
  • Harvey, IL (22 miles from Crown Point, IN)
  • 23 days ago

Be fully fluent in Atkore core values and business system to provide first class customer service....

Retail Customer Service Associate

  • Calumet City, IL (19 miles from Crown Point, IN)
  • 30+ days ago
  • Calumet City, IL (19 miles from Crown Point, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 603 River Oaks W, Calumet City,...

Remote Customer Service Representative

  • Posen, IL (24 miles from Crown Point, IN)
  • 30+ days ago
  • Posen, IL (24 miles from Crown Point, IN)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • University Park, IL (20 miles from Crown Point, IN)
  • 60+ days ago
  • University Park, IL (20 miles from Crown Point, IN)
  • 60+ days ago

Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....

Customer Srvc Rep-Nwi Gi Institute

  • Merrillville, IN (5 miles from Crown Point, IN)
  • 60+ days ago
  • Merrillville, IN (5 miles from Crown Point, IN)
  • 60+ days ago

Provides excellent customer service....

Customer Service Representative

  • Glenwood, IL (17 miles from Crown Point, IN)
  • 90+ days ago
  • Glenwood, IL (17 miles from Crown Point, IN)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Crown Point, IN

Moving to Crown Point, IN? Find some basic demographic data about Crown Point, IN below.


Local
National
69,248
1,415
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Crown Point, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Crown Point, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Crown Point, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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