Customer Service Jobs in Columbus, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
In this role youll provide timely and accurate customer service....
BMV Customer Service Representative 2
- Seymour, IN (16 miles from Columbus, IN)
- 4 days ago
- Seymour, IN (16 miles from Columbus, IN)
- 4 days ago
Substitute for Customer Service Representatives as needed....
In this role you'll provide timely and accurate customer service....
BMV Lead Customer Service Representative
- Columbus, IN (10 miles from Columbus, IN)
- 10 days ago
- Columbus, IN (10 miles from Columbus, IN)
- 10 days ago
In this role youll provide timely and accurate customer service....
Medical Appointment Scheduler (Customer Service Representative), Student Health Center
- Bloomington, IN (23 miles from Columbus, IN)
- 10 days ago
- Bloomington, IN (23 miles from Columbus, IN)
- 10 days ago
Medical Appointment Scheduler (Customer Service Representative), Student Health Center 4.2 4.2 out of 5 stars Bloomington, IN Department IU HEALTH CENTER (BA-IUHC-IUBLA) Department Information Indiana...
Customer Service Representative
- Bloomington, IN (23 miles from Columbus, IN)
- 28 days ago
- Bloomington, IN (23 miles from Columbus, IN)
- 28 days ago
Service experience required Associates degree or higher preferred How to apply: Complete our online application Send your professional resume to ......
Retail Customer Service Associate
- Bloomington, IN (23 miles from Columbus, IN)
- 30+ days ago
- Bloomington, IN (23 miles from Columbus, IN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3205 W State Road 45, Bloomington...
Demographic Data for Columbus, IN
Moving to Columbus, IN? Find some basic demographic data about Columbus, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Columbus, IN
Highest Education Level
Customer Services in Columbus, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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