Customer Service Jobs in Cedar Grove, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Springdale, OH (22 miles from Cedar Grove, IN)
- 7 days ago
- Springdale, OH (22 miles from Cedar Grove, IN)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 800 Kemper Commons Cir, Springdale...
Medical Equipment Customer Service Representative
- Hebron, KY (22 miles from Cedar Grove, IN)
- 30+ days ago
- Hebron, KY (22 miles from Cedar Grove, IN)
- 30+ days ago
Medical Equipment Customer Service Representative Rotech Healthcare Inc. life insurance, paid time off, paid holidays, 401(k), company vehicle, mileage reimbursement, employee discount United States...
Customer Service Representative - Batesville, Indiana - 2nd Shift
- Batesville, IN (18 miles from Cedar Grove, IN)
- 30+ days ago
- Batesville, IN (18 miles from Cedar Grove, IN)
- 30+ days ago
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...
Life - Associate Customer Service Representative
- Fairfield, OH (20 miles from Cedar Grove, IN)
- 45+ days ago
- Fairfield, OH (20 miles from Cedar Grove, IN)
- 45+ days ago
Be ready to\: provide outstanding customer service handle 50-60 incoming calls daily with ease process changes on existing insurance policies, including policy changes, conversions, reinstatements and...
Accounting - Customer Service Representative
- Fairfield, OH (20 miles from Cedar Grove, IN)
- 45+ days ago
- Fairfield, OH (20 miles from Cedar Grove, IN)
- 45+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Demographic Data for Cedar Grove, IN
Moving to Cedar Grove, IN? Find some basic demographic data about Cedar Grove, IN below.
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Salary for Customer Service Jobs in Cedar Grove, IN
Highest Education Level
Customer Services in Cedar Grove, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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