Customer Service Jobs in Castleton, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

BMV Customer Service Representative 2

  • Carmel, IN (7 miles from Castleton, IN)
  • 11 hours ago
  • Carmel, IN (7 miles from Castleton, IN)
  • 11 hours ago

Substitute for Customer Service Representatives as needed....

Customer Service Associate - Noblesville

  • Noblesville, IN (12 miles from Castleton, IN)
  • 2 days ago
  • Noblesville, IN (12 miles from Castleton, IN)
  • 2 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Technical Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 3 days ago

POSITION OVERVIEW dormakaba is seeking a Technical Customer Service Representative based remotely in Indianapolis, IN....

Remote Work

70182-LP Customer Service Associate II

  • Avon, IN (20 miles from Castleton, IN)
  • 8 days ago
  • Avon, IN (20 miles from Castleton, IN)
  • 8 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Avon, IN (20 miles from Castleton, IN)
  • 10 days ago
  • Avon, IN (20 miles from Castleton, IN)
  • 10 days ago

Were looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Part-Time Mortgage Servicing - Customer Service Representative - Indianapolis.

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 16 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 16 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...

70182-LP Customer Service Associate II 70182-LP Customer Service Associate II

  • Avon, IN (20 miles from Castleton, IN)
  • 16 days ago
  • Avon, IN (20 miles from Castleton, IN)
  • 16 days ago

70182-LP Customer Service Associate II TJX Companies 3.5 ( ) Avon, IN Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to...

Customer Service Representative

  • Greenwood, IN (21 miles from Castleton, IN)
  • 17 days ago
  • Greenwood, IN (21 miles from Castleton, IN)
  • 17 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Part-Time Mortgage Origination - Customer Service Representative - Indianapolis.

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 22 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 22 days ago

Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....

Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 26 days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 26 days ago

Strong interpersonal skills and customer service skills. Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools....

Retail Customer Service Representative/Cashier - PT

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 30+ days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 30+ days ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Medical Equipment Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 30+ days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Retail Customer Service Associate

  • Greenwood, IN (21 miles from Castleton, IN)
  • 45+ days ago
  • Greenwood, IN (21 miles from Castleton, IN)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...

Customer Service Representative

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 45+ days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 45+ days ago

Vincent Women's Hospital Shift: Full Time Day Shift Available As our Customer Service Representative, you'll work to help our patients check into the hospital....

Rental Housing Customer Service Representative - Indianapolis.

  • Indianapolis, IN (9 miles from Castleton, IN)
  • 60+ days ago
  • Indianapolis, IN (9 miles from Castleton, IN)
  • 60+ days ago

Leidos is seeking a part-time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....

Demographic Data for Castleton, IN

Moving to Castleton, IN? Find some basic demographic data about Castleton, IN below.


Local
National
6,785,528
149,918

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Castleton, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Castleton, IN offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Castleton, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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