Customer Service Jobs in Carmel, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Indianapolis, IN (14 miles from Carmel, IN)
- 4 days ago
- Liberty Mutual Insurance
- Indianapolis, IN (14 miles from Carmel, IN)
- 4 days ago
Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....
Remote WorkFHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Bilingual FHA Mortgage Origination - Customer Service Representative
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures....
Customer Service Representative (remote)
- Indianapolis, IN (14 miles from Carmel, IN)
- 4 hours ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 4 hours ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Associate / Outfitter
- Brownsburg, IN (13 miles from Carmel, IN)
- 6 hours ago
- Brownsburg, IN (13 miles from Carmel, IN)
- 6 hours ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Customer Service Representative I
- Indianapolis, IN (14 miles from Carmel, IN)
- 3 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 3 days ago
& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...
Customer Service Representative
- Indianapolis, IN (14 miles from Carmel, IN)
- 5 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 5 days ago
Customer Service Representative Overview: We believe that "Wow Customer Service" means a focus on providing first call resolution and delivering a caring human touch to our members, clients and health...
Remote WorkBMV Customer Service Representative 2
- Noblesville, IN (13 miles from Carmel, IN)
- 5 days ago
- Noblesville, IN (13 miles from Carmel, IN)
- 5 days ago
Substitute for Customer Service Representatives as needed....
BMV Floating Customer Service Representative
- Plainfield, IN (23 miles from Carmel, IN)
- 5 days ago
- Plainfield, IN (23 miles from Carmel, IN)
- 5 days ago
In this role youll provide timely and accurate customer service....
Customer Service Representative 1
- Indianapolis, IN (14 miles from Carmel, IN)
- 6 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 6 days ago
Company Description Job Description The primary responsibility of the Customer Service Representative 1 is to facilitate quality and accurate Quotations, Purchase Orders, and Work Orders to ensure customer...
Customer Service Associate - Brownsburg
- Brownsburg, IN (13 miles from Carmel, IN)
- 6 days ago
- Brownsburg, IN (13 miles from Carmel, IN)
- 6 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
In this role you'll provide timely and accurate customer service....
BMV Customer Service Representative
- Noblesville, IN (13 miles from Carmel, IN)
- 7 days ago
- Noblesville, IN (13 miles from Carmel, IN)
- 7 days ago
In this role youll provide timely and accurate customer service....
BMVC Customer Service Representative 2
- Noblesville, IN (13 miles from Carmel, IN)
- 7 days ago
- Noblesville, IN (13 miles from Carmel, IN)
- 7 days ago
Substitute for Customer Service Representatives as needed....
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
- Indianapolis, IN (14 miles from Carmel, IN)
- 12 days ago
Service Representative, you will: Provide excellent customer service, answering a variety of calls and emails from the mortgage servicing industry and the public on FHA guidelines and procedures Use...
Demographic Data for Carmel, IN
Moving to Carmel, IN? Find some basic demographic data about Carmel, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carmel, IN
Highest Education Level
Customer Services in Carmel, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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