Customer Service Jobs in Bedford, IN

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

BMV Customer Service Representative

  • Bloomington, IN (16 miles from Bedford, IN)
  • 6 days ago
  • Bloomington, IN (16 miles from Bedford, IN)
  • 6 days ago

In this role youll provide timely and accurate customer service....

Medical Appointment Scheduler (Customer Service Representative), Student Health Center

  • Bloomington, IN (14 miles from Bedford, IN)
  • 10 days ago
  • Bloomington, IN (14 miles from Bedford, IN)
  • 10 days ago

Medical Appointment Scheduler (Customer Service Representative), Student Health Center 4.2 4.2 out of 5 stars Bloomington, IN Department IU HEALTH CENTER (BA-IUHC-IUBLA) Department Information Indiana...

Customer Service Representative

  • Bloomington, IN (14 miles from Bedford, IN)
  • 28 days ago
  • Bloomington, IN (14 miles from Bedford, IN)
  • 28 days ago

Service experience required Associates degree or higher preferred How to apply: Complete our online application Send your professional resume to ......

Remote Customer Service Representative

  • Crane, IN (17 miles from Bedford, IN)
  • 30+ days ago
  • Crane, IN (17 miles from Bedford, IN)
  • 30+ days ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Remote Work

Retail Customer Service Associate

  • Bloomington, IN (14 miles from Bedford, IN)
  • 30+ days ago
  • Bloomington, IN (14 miles from Bedford, IN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3205 W State Road 45, Bloomington...

Demographic Data for Bedford, IN

Moving to Bedford, IN? Find some basic demographic data about Bedford, IN below.


Local
National
27,798
670
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
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Salary for Customer Service Jobs in Bedford, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bedford, IN offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bedford, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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