Customer Service Jobs in Austin, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Floating Customer Service Representative 2
- Madison, IN (24 miles from Austin, IN)
- 1 day ago
- Madison, IN (24 miles from Austin, IN)
- 1 day ago
Substitute for Customer Service Representatives as needed. Travel to other branch locations within the region based on Operational need....
BMV Customer Service Representative
- Seymour, IN (15 miles from Austin, IN)
- 6 days ago
- Seymour, IN (15 miles from Austin, IN)
- 6 days ago
In this role, you'll provide timely and accurate customer service....
Customer Service Representative - Patient Registration
- Salem, IN (18 miles from Austin, IN)
- 29 days ago
- Salem, IN (18 miles from Austin, IN)
- 29 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Austin, IN
Moving to Austin, IN? Find some basic demographic data about Austin, IN below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Austin, IN
Highest Education Level
Customer Services in Austin, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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