Customer Service Jobs in Auburn, IN
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BMV Customer Service Representative
- Fort Wayne, IN (14 miles from Auburn, IN)
- 1 day ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 1 day ago
In this role youll provide timely and accurate customer service....
BMV Customer Service Representative
- Fort Wayne, IN (24 miles from Auburn, IN)
- 2 days ago
- Fort Wayne, IN (24 miles from Auburn, IN)
- 2 days ago
In this role youll provide timely and accurate customer service....
BMV Floating Customer Service Representative
- Fort Wayne, IN (14 miles from Auburn, IN)
- 6 days ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 6 days ago
In this role you'll provide timely and accurate customer service....
Customer Service Representative
- Fort Wayne, IN (14 miles from Auburn, IN)
- 29 days ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 29 days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Fort Wayne, IN (14 miles from Auburn, IN)
- 30+ days ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 30+ days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Fort Wayne, IN (14 miles from Auburn, IN)
- 30+ days ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 30+ days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative, Retirement (Fort Wayne, IN training)
- Fort Wayne, IN (14 miles from Auburn, IN)
- 90+ days ago
- Fort Wayne, IN (14 miles from Auburn, IN)
- 90+ days ago
Ability to research and problem solve, while providing outstanding customer service....
Demographic Data for Auburn, IN
Moving to Auburn, IN? Find some basic demographic data about Auburn, IN below.
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Salary for Customer Service Jobs in Auburn, IN
Highest Education Level
Customer Services in Auburn, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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