Customer Service Jobs in Westmont, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Chicago, IL (17 miles from Westmont, IL)
- 9 days ago
- Chicago, IL (17 miles from Westmont, IL)
- 9 days ago
service....
Seasonal Customer Service Representative - FT
- Chicago, IL (17 miles from Westmont, IL)
- 2 hours ago
- Chicago, IL (17 miles from Westmont, IL)
- 2 hours ago
service....
Personal Insurance Client Service Representative - R_309266-6153
- Orland Park, IL (14 miles from Westmont, IL)
- 11 hours ago
- Orland Park, IL (14 miles from Westmont, IL)
- 11 hours ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Logistics Customer Service Rep
- Arlington Heights, IL (22 miles from Westmont, IL)
- 1 day ago
- Arlington Heights, IL (22 miles from Westmont, IL)
- 1 day ago
Logistics Customer Service Rep Moran Transportation Corporation provides regional, less than truckload (LTL) services throughout the states of Illinois, Indiana, Wisconsin, Minnesota, and Missouri markets...
Key Account Customer Service Rep
- Romeoville, IL (12 miles from Westmont, IL)
- 3 days ago
- Romeoville, IL (12 miles from Westmont, IL)
- 3 days ago
Service incoming calls and emails as needed Other tasks as assigned Ability to clearly and professionally communicate (verbally and in written form) with customers and coworkers Demonstrated ability...
- Chicago, IL (17 miles from Westmont, IL)
- 4 days ago
- Chicago, IL (17 miles from Westmont, IL)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Rep. - Skokie, IL
- Skokie, IL (21 miles from Westmont, IL)
- 4 days ago
- Skokie, IL (21 miles from Westmont, IL)
- 4 days ago
Participates in a team environment to promote customer satisfaction and consistent service following the customer service model....
Customer Service Representative - Commercial Lines
- Elk Grove Village, IL (15 miles from Westmont, IL)
- 4 days ago
- Elk Grove Village, IL (15 miles from Westmont, IL)
- 4 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Personal Insurance Client Service Representative
- Orland Park, IL (14 miles from Westmont, IL)
- 4 days ago
- Orland Park, IL (14 miles from Westmont, IL)
- 4 days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Customer Service Representative
- Bolingbrook, IL (8 miles from Westmont, IL)
- 4 days ago
- Bolingbrook, IL (8 miles from Westmont, IL)
- 4 days ago
Were evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago)....
Customer Service Representative - FS
- Elgin, IL (20 miles from Westmont, IL)
- 5 days ago
- Elgin, IL (20 miles from Westmont, IL)
- 5 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative - Bilingual
- Glenview, IL (21 miles from Westmont, IL)
- 5 days ago
- Glenview, IL (21 miles from Westmont, IL)
- 5 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Patient Registration
- Elgin, IL (20 miles from Westmont, IL)
- 6 days ago
- Elgin, IL (20 miles from Westmont, IL)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Bilingual Customer Service Representative
- Downers Grove, IL (3 miles from Westmont, IL)
- 6 days ago
- Downers Grove, IL (3 miles from Westmont, IL)
- 6 days ago
Position Qualifications : High school diploma or GED. 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred....
Customer Service Representative - Bilingual in Spanish
- Downers Grove, IL (3 miles from Westmont, IL)
- 6 days ago
- Downers Grove, IL (3 miles from Westmont, IL)
- 6 days ago
. + 6 months previous customer service experience required....
Demographic Data for Westmont, IL
Moving to Westmont, IL? Find some basic demographic data about Westmont, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westmont, IL
Highest Education Level
Customer Services in Westmont, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »