Customer Service Jobs in Waukegan, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (21 miles from Waukegan, IL)
- moments ago
- Des Plaines, IL (21 miles from Waukegan, IL)
- moments ago
QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) Property and Casualty License Life/Health License...
Customer Service Representative - Bilingual
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 1 hour ago
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 1 hour ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Wilmot, WI (20 miles from Waukegan, IL)
- 1 hour ago
- Wilmot, WI (20 miles from Waukegan, IL)
- 1 hour ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 8 hours ago
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 8 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Spanish Bilingual Remote Customer Service Representative
- Evanston, IL (22 miles from Waukegan, IL)
- 10 hours ago
- Evanston, IL (22 miles from Waukegan, IL)
- 10 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Evanston, IL (22 miles from Waukegan, IL)
- 10 hours ago
- Evanston, IL (22 miles from Waukegan, IL)
- 10 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Deerfield, IL (13 miles from Waukegan, IL)
- 1 day ago
- Deerfield, IL (13 miles from Waukegan, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative
- Bristol, WI (15 miles from Waukegan, IL)
- 3 days ago
- Bristol, WI (15 miles from Waukegan, IL)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative II
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 5 days ago
- Vernon Hills, IL (10 miles from Waukegan, IL)
- 5 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Customer Service Representative
- Lake Zurich, IL (14 miles from Waukegan, IL)
- 5 days ago
- Lake Zurich, IL (14 miles from Waukegan, IL)
- 5 days ago
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
ULINE- Customer Service Representative
- Glenview, IL (19 miles from Waukegan, IL)
- 6 days ago
- Glenview, IL (19 miles from Waukegan, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Northbrook, IL
- Wilmette, IL (20 miles from Waukegan, IL)
- 6 days ago
- Wilmette, IL (20 miles from Waukegan, IL)
- 6 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative - Northbrook, IL
- Northbrook, IL (16 miles from Waukegan, IL)
- 9 days ago
- Northbrook, IL (16 miles from Waukegan, IL)
- 9 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative - Patient Registration
- Evanston, IL (22 miles from Waukegan, IL)
- 12 days ago
- Evanston, IL (22 miles from Waukegan, IL)
- 12 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukegan, IL
Highest Education Level
Customer Services in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »