Customer Service Jobs in Waukegan, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Associate
- Evanston, IL (22 miles from Waukegan, IL)
- 1 day ago
- Evanston, IL (22 miles from Waukegan, IL)
- 1 day ago
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...
Customer Service Representative
- Deerfield, IL (13 miles from Waukegan, IL)
- 1 day ago
- Deerfield, IL (13 miles from Waukegan, IL)
- 1 day ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative - Overnights
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 4 days ago
- Rolling Meadows, IL (21 miles from Waukegan, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- 4 days ago
- Pleasant Prairie, WI (11 miles from Waukegan, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Camp Lake, WI (19 miles from Waukegan, IL)
- 4 days ago
- Camp Lake, WI (19 miles from Waukegan, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Kenosha, WI (18 miles from Waukegan, IL)
- 7 days ago
- Kenosha, WI (18 miles from Waukegan, IL)
- 7 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Bilingual Customer Service Representative
- Northbrook, IL (16 miles from Waukegan, IL)
- 8 days ago
- Northbrook, IL (16 miles from Waukegan, IL)
- 8 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkWill Call Customer Service Representative (CRL)
- Hoffman Est, IL (21 miles from Waukegan, IL)
- 8 days ago
- Hoffman Est, IL (21 miles from Waukegan, IL)
- 8 days ago
Customer Service...
Customer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (18 miles from Waukegan, IL)
- 9 days ago
- Kenosha, WI (18 miles from Waukegan, IL)
- 9 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Customer Service Representative - Part- Time
- Mundelein, IL (12 miles from Waukegan, IL)
- 10 days ago
- Mundelein, IL (12 miles from Waukegan, IL)
- 10 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Spanish Bilingual Remote Customer Service Representative
- North Chicago, IL (2 miles from Waukegan, IL)
- 10 days ago
- North Chicago, IL (2 miles from Waukegan, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkTransportation Customer Service Rep (CSR)
- Sturtevant, WI (23 miles from Waukegan, IL)
- 20 days ago
- Sturtevant, WI (23 miles from Waukegan, IL)
- 20 days ago
Customer Service Agent - Transportation (CSR) for our valued manufacturing client in the S....
Customer Service Representative
- Barrington, IL (21 miles from Waukegan, IL)
- 27 days ago
- Barrington, IL (21 miles from Waukegan, IL)
- 27 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
service to our customers....
Customer Service Rep. - Skokie, IL
- Skokie, IL (23 miles from Waukegan, IL)
- 30+ days ago
- Skokie, IL (23 miles from Waukegan, IL)
- 30+ days ago
Participates in a team environment to promote customer satisfaction and consistent service following the customer service model....
Demographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Waukegan, IL
Highest Education Level
Customer Services in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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