Customer Service Jobs in Wauconda, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Wilmette, IL (24 miles from Wauconda, IL)
- 6 hours ago
- Wilmette, IL (24 miles from Wauconda, IL)
- 6 hours ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (8 miles from Wauconda, IL)
- 1 day ago
- Barrington, IL (8 miles from Wauconda, IL)
- 1 day ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (18 miles from Wauconda, IL)
- 1 day ago
- Northbrook, IL (18 miles from Wauconda, IL)
- 1 day ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Schaumburg, IL (16 miles from Wauconda, IL)
- 2 days ago
- Schaumburg, IL (16 miles from Wauconda, IL)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative (RSS)
- Hoffman Estates, IL (8 miles from Wauconda, IL)
- 4 days ago
- Hoffman Estates, IL (8 miles from Wauconda, IL)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative (Hybrid)
- Itasca, IL (21 miles from Wauconda, IL)
- 7 days ago
- Itasca, IL (21 miles from Wauconda, IL)
- 7 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (22 miles from Wauconda, IL)
- 7 days ago
- Bloomingdale, IL (22 miles from Wauconda, IL)
- 7 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative
- Schaumburg, IL (16 miles from Wauconda, IL)
- 8 days ago
- Schaumburg, IL (16 miles from Wauconda, IL)
- 8 days ago
You will serve as the Customer Service Representative....
Customer Service Representative
- Vernon Hills, IL (9 miles from Wauconda, IL)
- 8 days ago
- Vernon Hills, IL (9 miles from Wauconda, IL)
- 8 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative - Overnights
- Bristol, WI (20 miles from Wauconda, IL)
- 9 days ago
- Bristol, WI (20 miles from Wauconda, IL)
- 9 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Bristol, WI (20 miles from Wauconda, IL)
- 9 days ago
- Bristol, WI (20 miles from Wauconda, IL)
- 9 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (14 miles from Wauconda, IL)
- 10 days ago
- East Dundee, IL (14 miles from Wauconda, IL)
- 10 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Customer Service Representative - Patient Registration
- Des Plaines, IL (19 miles from Wauconda, IL)
- 10 days ago
- Des Plaines, IL (19 miles from Wauconda, IL)
- 10 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pricing Coordinator/Customer Service Representative
- Schaumburg, IL (16 miles from Wauconda, IL)
- 15 days ago
- Schaumburg, IL (16 miles from Wauconda, IL)
- 15 days ago
The Customer Service Representative responsibilities will include partnering with our sales team to deliver superior customer service to his/her assigned accounts....
Retail Loss Prevention Associate I
- Schaumburg, IL (16 miles from Wauconda, IL)
- 16 days ago
- Schaumburg, IL (16 miles from Wauconda, IL)
- 16 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Demographic Data for Wauconda, IL
Moving to Wauconda, IL? Find some basic demographic data about Wauconda, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Wauconda, IL
Highest Education Level
Customer Services in Wauconda, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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