Customer Service Jobs in Sycamore, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Remote Customer Service Representative
- Elgin, IL (24 miles from Sycamore, IL)
- 12 hours ago
- Elgin, IL (24 miles from Sycamore, IL)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Elgin, IL (24 miles from Sycamore, IL)
- 12 hours ago
- Elgin, IL (24 miles from Sycamore, IL)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkJob Purpose: CorruKraft a Veritiv company is seeking a Customer Service Representative for our Sycamore, IL This position will report to the: Customer Service Manager FLSA Status: Non-exempt What Youll...
Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating
- Woodstock, IL (24 miles from Sycamore, IL)
- 45+ days ago
- Woodstock, IL (24 miles from Sycamore, IL)
- 45+ days ago
The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....
Retail Customer Service Associate
- Elgin, IL (24 miles from Sycamore, IL)
- 45+ days ago
- Elgin, IL (24 miles from Sycamore, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1000 S Randall Rd, Elgin, IL 60123...
Senior Customer Service Representative
- St Charles, IL (21 miles from Sycamore, IL)
- 90+ days ago
- St Charles, IL (21 miles from Sycamore, IL)
- 90+ days ago
Applies customer service training and uses prepared scripts to address and resolve customer concerns and overcome objections by telephone....
Dispatch & Customer Service Representative
- Elgin, IL (24 miles from Sycamore, IL)
- 90+ days ago
- Elgin, IL (24 miles from Sycamore, IL)
- 90+ days ago
Overview Salary Range: $51,000-$64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations...
Demographic Data for Sycamore, IL
Moving to Sycamore, IL? Find some basic demographic data about Sycamore, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sycamore, IL
Highest Education Level
Customer Services in Sycamore, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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