Customer Service Jobs in Sugar Grove, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Naperville, IL (16 miles from Sugar Grove, IL)
- 2 days ago
- Naperville, IL (16 miles from Sugar Grove, IL)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (20 miles from Sugar Grove, IL)
- 2 days ago
- Joliet, IL (20 miles from Sugar Grove, IL)
- 2 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodridge, IL (21 miles from Sugar Grove, IL)
- 4 days ago
- Woodridge, IL (21 miles from Sugar Grove, IL)
- 4 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Customer Service Representative II
- Bloomingdale, IL (22 miles from Sugar Grove, IL)
- 7 days ago
- Bloomingdale, IL (22 miles from Sugar Grove, IL)
- 7 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative
- Romeoville, IL (21 miles from Sugar Grove, IL)
- 8 days ago
- Romeoville, IL (21 miles from Sugar Grove, IL)
- 8 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Warrenville, IL (13 miles from Sugar Grove, IL)
- 8 days ago
- Warrenville, IL (13 miles from Sugar Grove, IL)
- 8 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (24 miles from Sugar Grove, IL)
- 10 days ago
- East Dundee, IL (24 miles from Sugar Grove, IL)
- 10 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 16 days ago
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 16 days ago
Service and Logistics Specialist!...
Customer Service Representative II
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 21 days ago
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 21 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 30+ days ago
- West Chicago, IL (15 miles from Sugar Grove, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCommercial Lines Customer Service Representative
- Naperville, IL (16 miles from Sugar Grove, IL)
- 30+ days ago
- Naperville, IL (16 miles from Sugar Grove, IL)
- 30+ days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
- Warrenville, IL (13 miles from Sugar Grove, IL)
- 30+ days ago
- Warrenville, IL (13 miles from Sugar Grove, IL)
- 30+ days ago
Customer Service Rep II 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among...
Customer Service Representative - Commercial Lines
- Elgin, IL (20 miles from Sugar Grove, IL)
- 30+ days ago
- Elgin, IL (20 miles from Sugar Grove, IL)
- 30+ days ago
& Casualty license is required Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Bilingual Customer Service Representative
- Downers Grove, IL (22 miles from Sugar Grove, IL)
- 45+ days ago
- Downers Grove, IL (22 miles from Sugar Grove, IL)
- 45+ days ago
Position Qualifications : High school diploma or GED. 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred....
Customer Service Representative (Insurance) - Joliet, IL
- Joliet, IL (20 miles from Sugar Grove, IL)
- 45+ days ago
- Joliet, IL (20 miles from Sugar Grove, IL)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Demographic Data for Sugar Grove, IL
Moving to Sugar Grove, IL? Find some basic demographic data about Sugar Grove, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Sugar Grove, IL
Highest Education Level
Customer Services in Sugar Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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