Customer Service Jobs in Scott Air Force Base, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 22 hours ago
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 22 hours ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Customer Service Representative - PT
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 4 days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 4 days ago
service....
Customer Service Representative
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 12 days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 12 days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Customer Service Rep(01586) - 9605 Manchester Rd
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 16 days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 16 days ago
Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Representative
- Cahokia, IL (16 miles from Scott Air Force Base, IL)
- 30+ days ago
- Cahokia, IL (16 miles from Scott Air Force Base, IL)
- 30+ days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Representative, PT Evenings
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
Store 4701623: 9931 Watson Rd, St Louis, Missouri 63126 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Days
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 60+ days ago
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 60+ days ago
Store 4701590: 10 S Belt W, Belleville, Illinois 62220 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 90+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 90+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 90+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 90+ days ago
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Customer Service Representative
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 30+ days ago
- Belleville, IL (8 miles from Scott Air Force Base, IL)
- 30+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Retail Customer Service Associate
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 45+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Customer Service Representative
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 45+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 45+ days ago
Deliver excellent customer service and strive to exceed customer expectations....
Customer Service Representative
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
Customer Service Representative
- East Alton, IL (24 miles from Scott Air Force Base, IL)
- 60+ days ago
- East Alton, IL (24 miles from Scott Air Force Base, IL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, FT or PT Evenings
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
- Saint Louis, MO (19 miles from Scott Air Force Base, IL)
- 60+ days ago
Store 4701617: 11011 Bellefontaine Rd, St Louis, Missouri 63138 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Scott Air Force Base, IL
Highest Education Level
Customer Services in Scott Air Force Base, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »