Customer Service Jobs in Schaumburg, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Forest View, IL (20 miles from Schaumburg, IL)
- 10 days ago
- Forest View, IL (20 miles from Schaumburg, IL)
- 10 days ago
service....
Seasonal Customer Service Representative - PT
- Chicago, IL (23 miles from Schaumburg, IL)
- 13 days ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 13 days ago
service....
Customer Service Representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 9 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 9 hours ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Seasonal Customer Service Representative - Woodfield Shopping Center
- Schaumburg, IL
- 1 day ago
- Schaumburg, IL
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
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You will serve as the Customer Service Representative....
Seasonal Customer Service Representative - Old Orchard Center
- Skokie, IL (18 miles from Schaumburg, IL)
- 3 days ago
- Skokie, IL (18 miles from Schaumburg, IL)
- 3 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Rep Bilingual plus
- Niles, IL (13 miles from Schaumburg, IL)
- 3 days ago
- Niles, IL (13 miles from Schaumburg, IL)
- 3 days ago
QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) Property and Casualty License Life/Health License...
Bilingual Customer Service Representative (Spanish/English)
- Chicago, IL (23 miles from Schaumburg, IL)
- 3 days ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 3 days ago
service Top Skills Details customer service Additional Skills & Qualifications Computer skillsCustomer ServiceData Entry Experience Level Entry Level...
Customer Service Representative II
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 3 days ago
- Melrose Park, IL (14 miles from Schaumburg, IL)
- 3 days ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Representative
- Bolingbrook, IL (23 miles from Schaumburg, IL)
- 4 days ago
- Bolingbrook, IL (23 miles from Schaumburg, IL)
- 4 days ago
Staffmark is seeking a Customer Service Representative to join a fast-paced logistics company in Bolingbrook, IL....
Customer Service Representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 5 days ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 5 days ago
About You: Education: Bachelor or university degree Experience: 1-3 years of customer service in a manufacturing industry Team Player great personality, excellent phone / communication skills both written...
Customer Service Representative
- Geneva, IL (17 miles from Schaumburg, IL)
- 6 days ago
- Geneva, IL (17 miles from Schaumburg, IL)
- 6 days ago
McCormick & Company, Incorporated, a global leader in flavor, is seeking a Customer Service Representative reporting to a Customer Care Team Manager This individual will work at the FONA located in...
Insurance Customer Service Representative - Wheaton, IL
- Wheaton, IL (12 miles from Schaumburg, IL)
- 6 days ago
- Wheaton, IL (12 miles from Schaumburg, IL)
- 6 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Insurance Customer Service Representative
- Elk Grove Village, IL (4 miles from Schaumburg, IL)
- 7 days ago
- Elk Grove Village, IL (4 miles from Schaumburg, IL)
- 7 days ago
Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business....
Customer Service Representative - Commercial Lines
- Elgin, IL (7 miles from Schaumburg, IL)
- 7 days ago
- Elgin, IL (7 miles from Schaumburg, IL)
- 7 days ago
& Casualty license is required Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Demographic Data for Schaumburg, IL
Moving to Schaumburg, IL? Find some basic demographic data about Schaumburg, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Schaumburg, IL
Highest Education Level
Customer Services in Schaumburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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