Customer Service Jobs in Round Lake, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative

  • Vernon Hills, IL (10 miles from Round Lake, IL)
  • 4 hours ago
  • Vernon Hills, IL (10 miles from Round Lake, IL)
  • 4 hours ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Remote Customer Service Representative

  • Elgin, IL (23 miles from Round Lake, IL)
  • 7 hours ago
  • Elgin, IL (23 miles from Round Lake, IL)
  • 7 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

  • Elgin, IL (23 miles from Round Lake, IL)
  • 7 hours ago
  • Elgin, IL (23 miles from Round Lake, IL)
  • 7 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Rep

  • Deerfield, IL (16 miles from Round Lake, IL)
  • 1 day ago
  • Deerfield, IL (16 miles from Round Lake, IL)
  • 1 day ago

Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...

Bilingual Customer Service Representative

  • Waukegan, IL (13 miles from Round Lake, IL)
  • 2 days ago
  • Waukegan, IL (13 miles from Round Lake, IL)
  • 2 days ago

Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....

Customer Service Representative II

  • Vernon Hills, IL (10 miles from Round Lake, IL)
  • 5 days ago
  • Vernon Hills, IL (10 miles from Round Lake, IL)
  • 5 days ago

of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....

Customer Service Representative

  • Lake Zurich, IL (9 miles from Round Lake, IL)
  • 5 days ago
  • Lake Zurich, IL (9 miles from Round Lake, IL)
  • 5 days ago

Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....

Customer Service Representative - Northbrook, IL

  • Northbrook, IL (20 miles from Round Lake, IL)
  • 9 days ago
  • Northbrook, IL (20 miles from Round Lake, IL)
  • 9 days ago

Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...

Customer Service Representative - Patient Registration

  • Schaumburg, IL (21 miles from Round Lake, IL)
  • 11 days ago
  • Schaumburg, IL (21 miles from Round Lake, IL)
  • 11 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Mettawa, IL (14 miles from Round Lake, IL)
  • 19 days ago
  • Mettawa, IL (14 miles from Round Lake, IL)
  • 19 days ago

Customer Service Representative Call Center & Customer Service $ 21 / Hour location_on Mettawa, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Customer Service Representative Producer Services (Bilingual Spanish-English)

  • North Chicago, IL (12 miles from Round Lake, IL)
  • 20 days ago
  • North Chicago, IL (12 miles from Round Lake, IL)
  • 20 days ago

Customer Service Representative - Producer Services (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - Producer Services (Bilingual Spanish-English) Duration: 6...

Customer Service Representative CWB (Bilingual Spanish-English)

  • North Chicago, IL (12 miles from Round Lake, IL)
  • 20 days ago
  • North Chicago, IL (12 miles from Round Lake, IL)
  • 20 days ago

Customer Service Representative - CWB (Bilingual Spanish-English) Job Description Job Title: Customer Service Representative - CWB (Bilingual Spanish-English) Duration: 6 Months Location: Chicago IL...

Customer Service Representative - Lake Forest, IL

  • Lake Forest, IL (14 miles from Round Lake, IL)
  • 30+ days ago
  • Lake Forest, IL (14 miles from Round Lake, IL)
  • 30+ days ago

Customer Service Representative - Lake Forest Were hiring full-time INBOUND phone customer service representatives!...

Customer Service Representative - Food & Nutrition Call Center, Part-time, Rotating

  • Woodstock, IL (18 miles from Round Lake, IL)
  • 45+ days ago
  • Woodstock, IL (18 miles from Round Lake, IL)
  • 45+ days ago

The Customer Service Representative provides scheduling, registration, and customer service functions at Northwestern Medicine....

Customer Service Associate

  • Des Plaines, IL (23 miles from Round Lake, IL)
  • 45+ days ago
  • Des Plaines, IL (23 miles from Round Lake, IL)
  • 45+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Round Lake, IL

Moving to Round Lake, IL? Find some basic demographic data about Round Lake, IL below.


Local
National
61,721
969
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Salary for Customer Service Jobs in Round Lake, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Round Lake, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Round Lake, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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