Customer Service Jobs in Romeoville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II
- Northlake, IL (22 miles from Romeoville, IL)
- 11 hours ago
- Northlake, IL (22 miles from Romeoville, IL)
- 11 hours ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkRemote Customer Service Representative
- Joliet, IL (9 miles from Romeoville, IL)
- 1 day ago
- Joliet, IL (9 miles from Romeoville, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Berwyn, IL (20 miles from Romeoville, IL)
- 1 day ago
- Berwyn, IL (20 miles from Romeoville, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Blue Island, IL (21 miles from Romeoville, IL)
- 2 days ago
- Blue Island, IL (21 miles from Romeoville, IL)
- 2 days ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
Customer Service Representative (West Chicago Area)
- West Chicago, IL (18 miles from Romeoville, IL)
- 4 days ago
- West Chicago, IL (18 miles from Romeoville, IL)
- 4 days ago
Service and Logistics Specialist!...
Customer Service Representative - Overnights
- Oak Park, IL (23 miles from Romeoville, IL)
- 4 days ago
- Oak Park, IL (23 miles from Romeoville, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Downers Grove, IL (12 miles from Romeoville, IL)
- 4 days ago
- Downers Grove, IL (12 miles from Romeoville, IL)
- 4 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bensenville, IL (23 miles from Romeoville, IL)
- 5 days ago
- Bensenville, IL (23 miles from Romeoville, IL)
- 5 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative
- Bolingbrook, IL (4 miles from Romeoville, IL)
- 5 days ago
- Bolingbrook, IL (4 miles from Romeoville, IL)
- 5 days ago
Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...
Customer Service Representative, Overnights
- Glen Ellyn, IL (15 miles from Romeoville, IL)
- 5 days ago
- Glen Ellyn, IL (15 miles from Romeoville, IL)
- 5 days ago
want you to join our team as a Customer Service Representative....
Commercial Lines Customer Service Representative
- Naperville, IL (9 miles from Romeoville, IL)
- 7 days ago
- Naperville, IL (9 miles from Romeoville, IL)
- 7 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Customer Service Representative - Bilingual
- Oak Park, IL (23 miles from Romeoville, IL)
- 7 days ago
- Oak Park, IL (23 miles from Romeoville, IL)
- 7 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative
- Oak Park, IL (23 miles from Romeoville, IL)
- 7 days ago
- Oak Park, IL (23 miles from Romeoville, IL)
- 7 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Burr Ridge, IL (11 miles from Romeoville, IL)
- 7 days ago
- Burr Ridge, IL (11 miles from Romeoville, IL)
- 7 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- West Chicago, IL (18 miles from Romeoville, IL)
- 8 days ago
- West Chicago, IL (18 miles from Romeoville, IL)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Romeoville, IL
Moving to Romeoville, IL? Find some basic demographic data about Romeoville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Romeoville, IL
Highest Education Level
Customer Services in Romeoville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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