Customer Service Jobs in Rolling Meadows, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 57 Jobs
Danny Chung Insurance and Financial Services

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Associate Customer Service Representative (2nd Shift)

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 22 hours ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 22 hours ago

**POSITION SUMMARY:** We are looking for a detailed, focused, and positive Associate Customer Service Representative team member to support our loyal and passionate consumers....

Customer Service Associate Manager-Medicare-Tempor

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 23 hours ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 23 hours ago

Handling and supervising all customer complaints related to the Customer Service Associates or service delivery received....

Customer Service Representative

  • Vernon Hills, IL (11 miles from Rolling Meadows, IL)
  • 1 day ago
  • Vernon Hills, IL (11 miles from Rolling Meadows, IL)
  • 1 day ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Retail Customer Service Representative/Cashier - PT

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 7 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 7 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Waukegan, IL (21 miles from Rolling Meadows, IL)
  • 11 days ago
  • Waukegan, IL (21 miles from Rolling Meadows, IL)
  • 11 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Retail Loss Prevention Tactical Customer Service Associate (1225)

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 11 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 11 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Arlington Heights, IL (3 miles from Rolling Meadows, IL)
  • 11 days ago
  • Arlington Heights, IL (3 miles from Rolling Meadows, IL)
  • 11 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Associate

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 14 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 14 days ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Customer Service Representative $18/HR - IMMEDIATE HIRE

  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 14 days ago
  • Chicago, IL (22 miles from Rolling Meadows, IL)
  • 14 days ago

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...

Retail Customer Service Associate

  • Des Plaines, IL (7 miles from Rolling Meadows, IL)
  • 16 days ago
  • Des Plaines, IL (7 miles from Rolling Meadows, IL)
  • 16 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...

Customer Service Representative - Patient Registration

  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 17 days ago
  • Aurora, IL (23 miles from Rolling Meadows, IL)
  • 17 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Rep

  • Wilmette, IL (15 miles from Rolling Meadows, IL)
  • 18 days ago
  • Wilmette, IL (15 miles from Rolling Meadows, IL)
  • 18 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative (10:00am - 7:00pm)

  • Barrington, IL (8 miles from Rolling Meadows, IL)
  • 19 days ago
  • Barrington, IL (8 miles from Rolling Meadows, IL)
  • 19 days ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Customer Service Rep

  • Northbrook, IL (10 miles from Rolling Meadows, IL)
  • 19 days ago
  • Northbrook, IL (10 miles from Rolling Meadows, IL)
  • 19 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...

Demographic Data for Rolling Meadows, IL

Moving to Rolling Meadows, IL? Find some basic demographic data about Rolling Meadows, IL below.


Local
National
22,760
1,030
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Rolling Meadows, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rolling Meadows, IL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rolling Meadows, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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