Customer Service Jobs in Rock Island, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Service Representative - Iowa
- Bettendorf, IA (8 miles from Rock Island, IL)
- 16 days ago
- Bettendorf, IA (8 miles from Rock Island, IL)
- 16 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Commercial Lines
- Davenport, IA (3 miles from Rock Island, IL)
- 25 days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 25 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Insurance Customer Service Representative
- Davenport, IA (3 miles from Rock Island, IL)
- 30+ days ago
- Davenport, IA (3 miles from Rock Island, IL)
- 30+ days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Retail Customer Service Associate
- Milan, IL (5 miles from Rock Island, IL)
- 45+ days ago
- Milan, IL (5 miles from Rock Island, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Retail Customer Service Associate
- Silvis, IL (8 miles from Rock Island, IL)
- 45+ days ago
- Silvis, IL (8 miles from Rock Island, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Customer Service Representative Nights and Weekend
- Moline, IL (4 miles from Rock Island, IL)
- 60+ days ago
- Moline, IL (4 miles from Rock Island, IL)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Days and Weekend Availability
- Moline, IL (4 miles from Rock Island, IL)
- 90+ days ago
- Moline, IL (4 miles from Rock Island, IL)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Morning
- Moline, IL (4 miles from Rock Island, IL)
- 90+ days ago
- Moline, IL (4 miles from Rock Island, IL)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Rock Island, IL
Moving to Rock Island, IL? Find some basic demographic data about Rock Island, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rock Island, IL
Highest Education Level
Customer Services in Rock Island, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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