Customer Service Jobs in Riverwoods, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 38 Jobs

Customer Service Associate Customer Service Associate

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 2 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 2 days ago

Customer Service Associate TJX Companies 3.5 ( ) Chicago, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men 59%...

LP Customer Service Associate II LP Customer Service Associate II

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 2 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 2 days ago

LP Customer Service Associate II TJX Companies 3.5 ( ) Chicago, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...

Medical Equipment Customer Service Representative

  • Elmhurst, IL (20 miles from Riverwoods, IL)
  • 4 days ago
  • Elmhurst, IL (20 miles from Riverwoods, IL)
  • 4 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Evanston, IL (12 miles from Riverwoods, IL)
  • 5 days ago
  • Evanston, IL (12 miles from Riverwoods, IL)
  • 5 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Licensed Customer Service Rep - Crystal Lake

  • Crystal Lake, IL (22 miles from Riverwoods, IL)
  • 5 days ago
  • Crystal Lake, IL (22 miles from Riverwoods, IL)
  • 5 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Branch Customer Service Rep. - Crystal Lake

  • Crystal Lake, IL (22 miles from Riverwoods, IL)
  • 5 days ago
  • Crystal Lake, IL (22 miles from Riverwoods, IL)
  • 5 days ago

sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service...

Customer Service Representative

  • Glenview, IL (7 miles from Riverwoods, IL)
  • 10 days ago
  • Glenview, IL (7 miles from Riverwoods, IL)
  • 10 days ago

8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....

Customer Service Representative

  • Lombard, IL (21 miles from Riverwoods, IL)
  • 12 days ago
  • Lombard, IL (21 miles from Riverwoods, IL)
  • 12 days ago

This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers....

Customer Service Rep State Farm Agent Team Member

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 13 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 13 days ago

Provide prompt, accurate, and friendly insurance customer service....

Customer Service Rep

  • Carol Stream, IL (22 miles from Riverwoods, IL)
  • 14 days ago
  • Carol Stream, IL (22 miles from Riverwoods, IL)
  • 14 days ago

Kelly Services is seeking an experienced Customer Service Rep in Carol Stream, IL. Experience in a manufacturing and/or automotive environment a plus....

Customer Service Rep - Spanish Required

  • Wilmette, IL (10 miles from Riverwoods, IL)
  • 14 days ago
  • Wilmette, IL (10 miles from Riverwoods, IL)
  • 14 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...

Customer Service Rep - Spanish Required

  • Northbrook, IL (4 miles from Riverwoods, IL)
  • 16 days ago
  • Northbrook, IL (4 miles from Riverwoods, IL)
  • 16 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative

  • Chicago, IL (21 miles from Riverwoods, IL)
  • 16 days ago
  • Chicago, IL (21 miles from Riverwoods, IL)
  • 16 days ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Customer Service Representative

  • Northbrook, IL (4 miles from Riverwoods, IL)
  • 18 days ago
  • Northbrook, IL (4 miles from Riverwoods, IL)
  • 18 days ago

Experience in customer service, retail, or sales preferred....

Customer Service Representative

  • Vernon Hills, IL (5 miles from Riverwoods, IL)
  • 19 days ago
  • Vernon Hills, IL (5 miles from Riverwoods, IL)
  • 19 days ago

sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service...

Demographic Data for Riverwoods, IL

Moving to Riverwoods, IL? Find some basic demographic data about Riverwoods, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Salary for Customer Service Jobs in Riverwoods, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Riverwoods, IL offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Riverwoods, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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