Customer Service Jobs in Riverwoods, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Associate Customer Service Associate
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
Customer Service Associate TJX Companies 3.5 ( ) Chicago, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men 59%...
LP Customer Service Associate II LP Customer Service Associate II
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 2 days ago
LP Customer Service Associate II TJX Companies 3.5 ( ) Chicago, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...
Medical Equipment Customer Service Representative
- Elmhurst, IL (20 miles from Riverwoods, IL)
- 4 days ago
- Elmhurst, IL (20 miles from Riverwoods, IL)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Evanston, IL (12 miles from Riverwoods, IL)
- 5 days ago
- Evanston, IL (12 miles from Riverwoods, IL)
- 5 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Licensed Customer Service Rep - Crystal Lake
- Crystal Lake, IL (22 miles from Riverwoods, IL)
- 5 days ago
- Crystal Lake, IL (22 miles from Riverwoods, IL)
- 5 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Rep. - Crystal Lake
- Crystal Lake, IL (22 miles from Riverwoods, IL)
- 5 days ago
- Crystal Lake, IL (22 miles from Riverwoods, IL)
- 5 days ago
sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service...
Customer Service Representative
- Glenview, IL (7 miles from Riverwoods, IL)
- 10 days ago
- Glenview, IL (7 miles from Riverwoods, IL)
- 10 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....
Customer Service Representative
- Lombard, IL (21 miles from Riverwoods, IL)
- 12 days ago
- Lombard, IL (21 miles from Riverwoods, IL)
- 12 days ago
This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers....
Customer Service Rep State Farm Agent Team Member
- Chicago, IL (21 miles from Riverwoods, IL)
- 13 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 13 days ago
Provide prompt, accurate, and friendly insurance customer service....
- Carol Stream, IL (22 miles from Riverwoods, IL)
- 14 days ago
- Carol Stream, IL (22 miles from Riverwoods, IL)
- 14 days ago
Kelly Services is seeking an experienced Customer Service Rep in Carol Stream, IL. Experience in a manufacturing and/or automotive environment a plus....
Customer Service Rep - Spanish Required
- Wilmette, IL (10 miles from Riverwoods, IL)
- 14 days ago
- Wilmette, IL (10 miles from Riverwoods, IL)
- 14 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Rep - Spanish Required
- Northbrook, IL (4 miles from Riverwoods, IL)
- 16 days ago
- Northbrook, IL (4 miles from Riverwoods, IL)
- 16 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Chicago, IL (21 miles from Riverwoods, IL)
- 16 days ago
- Chicago, IL (21 miles from Riverwoods, IL)
- 16 days ago
GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....
Customer Service Representative
- Northbrook, IL (4 miles from Riverwoods, IL)
- 18 days ago
- Northbrook, IL (4 miles from Riverwoods, IL)
- 18 days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Vernon Hills, IL (5 miles from Riverwoods, IL)
- 19 days ago
- Vernon Hills, IL (5 miles from Riverwoods, IL)
- 19 days ago
sales staff during peak periods Conduct outbound promotional calls for insurance and/or travel products Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service...
Demographic Data for Riverwoods, IL
Moving to Riverwoods, IL? Find some basic demographic data about Riverwoods, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Riverwoods, IL
Highest Education Level
Customer Services in Riverwoods, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Industrial Sales
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Call Center Experience
- Inbound
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Referrals
- Customer Satisfaction
- Reimbursement
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Reporting
- Collaboration
- Data Entry
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »