Customer Service Jobs in Plano, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Campton Hills, IL (14 miles from Plano, IL)
- 10 days ago
- Campton Hills, IL (14 miles from Plano, IL)
- 10 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Associate
- Joliet, IL (17 miles from Plano, IL)
- 4 days ago
- Joliet, IL (17 miles from Plano, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 321 S Larkin Ave, Joliet, IL 60436...
Customer Service Representative - Patient Registration
- Aurora, IL (15 miles from Plano, IL)
- 4 days ago
- Aurora, IL (15 miles from Plano, IL)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 7 days ago
- Naperville, IL (21 miles from Plano, IL)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (17 miles from Plano, IL)
- 7 days ago
- Joliet, IL (17 miles from Plano, IL)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Romeoville, IL (22 miles from Plano, IL)
- 13 days ago
- Romeoville, IL (22 miles from Plano, IL)
- 13 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Warrenville, IL (19 miles from Plano, IL)
- 14 days ago
- Warrenville, IL (19 miles from Plano, IL)
- 14 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (22 miles from Plano, IL)
- 21 days ago
- West Chicago, IL (22 miles from Plano, IL)
- 21 days ago
Service and Logistics Specialist!...
Customer Service Representative II
- West Chicago, IL (22 miles from Plano, IL)
- 26 days ago
- West Chicago, IL (22 miles from Plano, IL)
- 26 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- West Chicago, IL (22 miles from Plano, IL)
- 30+ days ago
- West Chicago, IL (22 miles from Plano, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCommercial Lines Customer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 30+ days ago
- Naperville, IL (21 miles from Plano, IL)
- 30+ days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
- Warrenville, IL (19 miles from Plano, IL)
- 30+ days ago
- Warrenville, IL (19 miles from Plano, IL)
- 30+ days ago
Customer Service Rep II 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among...
Customer Service Representative (Insurance) - Joliet, IL
- Joliet, IL (17 miles from Plano, IL)
- 60+ days ago
- Joliet, IL (17 miles from Plano, IL)
- 60+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Remote Customer Service Representative
- Bolingbrook, IL (23 miles from Plano, IL)
- 60+ days ago
- Bolingbrook, IL (23 miles from Plano, IL)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Naperville, IL (21 miles from Plano, IL)
- 90+ days ago
- Naperville, IL (21 miles from Plano, IL)
- 90+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Demographic Data for Plano, IL
Moving to Plano, IL? Find some basic demographic data about Plano, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, IL
Highest Education Level
Customer Services in Plano, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »