Customer Service Jobs in Plainfield, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Tinley Park, IL (21 miles from Plainfield, IL)
- 1 hour ago
- Tinley Park, IL (21 miles from Plainfield, IL)
- 1 hour ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...
Customer Service Representative - Patient Registration
- Aurora, IL (15 miles from Plainfield, IL)
- 9 hours ago
- Aurora, IL (15 miles from Plainfield, IL)
- 9 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Naperville, IL (14 miles from Plainfield, IL)
- 3 days ago
- Naperville, IL (14 miles from Plainfield, IL)
- 3 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (2 miles from Plainfield, IL)
- 3 days ago
- Joliet, IL (2 miles from Plainfield, IL)
- 3 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodridge, IL (15 miles from Plainfield, IL)
- 6 days ago
- Woodridge, IL (15 miles from Plainfield, IL)
- 6 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Representative/Cashier
- Westmont, IL (20 miles from Plainfield, IL)
- 7 days ago
- Westmont, IL (20 miles from Plainfield, IL)
- 7 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Romeoville, IL (8 miles from Plainfield, IL)
- 9 days ago
- Romeoville, IL (8 miles from Plainfield, IL)
- 9 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Warrenville, IL (17 miles from Plainfield, IL)
- 10 days ago
- Warrenville, IL (17 miles from Plainfield, IL)
- 10 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Orland Park, IL (21 miles from Plainfield, IL)
- 12 days ago
- Orland Park, IL (21 miles from Plainfield, IL)
- 12 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (22 miles from Plainfield, IL)
- 17 days ago
- West Chicago, IL (22 miles from Plainfield, IL)
- 17 days ago
Service and Logistics Specialist!...
Customer Service Representative II
- West Chicago, IL (22 miles from Plainfield, IL)
- 22 days ago
- West Chicago, IL (22 miles from Plainfield, IL)
- 22 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Business Insurance Client Service Representative
- Orland Park, IL (21 miles from Plainfield, IL)
- 24 days ago
- Orland Park, IL (21 miles from Plainfield, IL)
- 24 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Spanish Bilingual Remote Customer Service Representative
- Clarendon Hills, IL (21 miles from Plainfield, IL)
- 30+ days ago
- Clarendon Hills, IL (21 miles from Plainfield, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Bilingual
- Burr Ridge, IL (19 miles from Plainfield, IL)
- 30+ days ago
- Burr Ridge, IL (19 miles from Plainfield, IL)
- 30+ days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Commercial Lines Customer Service Representative
- Naperville, IL (14 miles from Plainfield, IL)
- 30+ days ago
- Naperville, IL (14 miles from Plainfield, IL)
- 30+ days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Demographic Data for Plainfield, IL
Moving to Plainfield, IL? Find some basic demographic data about Plainfield, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plainfield, IL
Highest Education Level
Customer Services in Plainfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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