Customer Service Jobs in Oswego, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative/Cashier
- Westmont, IL (20 miles from Oswego, IL)
- 1 day ago
- Westmont, IL (20 miles from Oswego, IL)
- 1 day ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative II
- Bloomingdale, IL (23 miles from Oswego, IL)
- 2 days ago
- Bloomingdale, IL (23 miles from Oswego, IL)
- 2 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative
- Warrenville, IL (13 miles from Oswego, IL)
- 3 days ago
- Warrenville, IL (13 miles from Oswego, IL)
- 3 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative - West Chicago IL or Fredericksburg VA
- West Chicago, IL (17 miles from Oswego, IL)
- 11 days ago
- West Chicago, IL (17 miles from Oswego, IL)
- 11 days ago
Service and Logistics Specialist!...
Retail Loss Prevention Customer Service Associate I
- Lombard, IL (21 miles from Oswego, IL)
- 11 days ago
- Lombard, IL (21 miles from Oswego, IL)
- 11 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Distribution Customer Service Representative
- North Aurora, IL (9 miles from Oswego, IL)
- 13 days ago
- North Aurora, IL (9 miles from Oswego, IL)
- 13 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Customer Service Representative II
- West Chicago, IL (17 miles from Oswego, IL)
- 16 days ago
- West Chicago, IL (17 miles from Oswego, IL)
- 16 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Spanish Bilingual Remote Customer Service Representative
- Clarendon Hills, IL (21 miles from Oswego, IL)
- 25 days ago
- Clarendon Hills, IL (21 miles from Oswego, IL)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Bilingual
- Burr Ridge, IL (21 miles from Oswego, IL)
- 25 days ago
- Burr Ridge, IL (21 miles from Oswego, IL)
- 25 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
2nd Shift Customer Service Representative
- Joliet, IL (10 miles from Oswego, IL)
- 26 days ago
- Joliet, IL (10 miles from Oswego, IL)
- 26 days ago
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Commercial Lines Customer Service Representative
- Naperville, IL (12 miles from Oswego, IL)
- 27 days ago
- Naperville, IL (12 miles from Oswego, IL)
- 27 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
- Warrenville, IL (13 miles from Oswego, IL)
- 27 days ago
- Warrenville, IL (13 miles from Oswego, IL)
- 27 days ago
Customer Service Rep II 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among...
Customer Service Representative - Commercial Lines
- Elgin, IL (24 miles from Oswego, IL)
- 30+ days ago
- Elgin, IL (24 miles from Oswego, IL)
- 30+ days ago
& Casualty license is required Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative
- Lombard, IL (21 miles from Oswego, IL)
- 30+ days ago
- Lombard, IL (21 miles from Oswego, IL)
- 30+ days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service Representative - Full-Time Evenings
- Burr Ridge, IL (21 miles from Oswego, IL)
- 30+ days ago
- Burr Ridge, IL (21 miles from Oswego, IL)
- 30+ days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Demographic Data for Oswego, IL
Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oswego, IL
Highest Education Level
Customer Services in Oswego, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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