Customer Service Jobs in Olympia Fields, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 25 Jobs

Seasonal Customer Service Representative - FT

  • Forest View, IL (22 miles from Olympia Fields, IL)
  • 4 days ago
  • Forest View, IL (22 miles from Olympia Fields, IL)
  • 4 days ago

service....

Customer Service Representative

  • Woodridge, IL (23 miles from Olympia Fields, IL)
  • 1 day ago
  • Woodridge, IL (23 miles from Olympia Fields, IL)
  • 1 day ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Retail Customer Service Representative/Cashier

  • Westmont, IL (24 miles from Olympia Fields, IL)
  • 2 days ago
  • Westmont, IL (24 miles from Olympia Fields, IL)
  • 2 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Romeoville, IL (22 miles from Olympia Fields, IL)
  • 4 days ago
  • Romeoville, IL (22 miles from Olympia Fields, IL)
  • 4 days ago

This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....

Customer Service Representative

  • Orland Park, IL (10 miles from Olympia Fields, IL)
  • 7 days ago
  • Orland Park, IL (10 miles from Olympia Fields, IL)
  • 7 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Alsip, IL (10 miles from Olympia Fields, IL)
  • 7 days ago
  • Alsip, IL (10 miles from Olympia Fields, IL)
  • 7 days ago

Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....

Customer Service Associate - Crown Point

  • Crown Point, IN (20 miles from Olympia Fields, IL)
  • 10 days ago
  • Crown Point, IN (20 miles from Olympia Fields, IL)
  • 10 days ago

Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....

Customer Service Representative (Insurance) - Merrillville, IN

  • Merrillville, IN (19 miles from Olympia Fields, IL)
  • 12 days ago
  • Merrillville, IN (19 miles from Olympia Fields, IL)
  • 12 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative - Electrical

  • Hammond, IN (13 miles from Olympia Fields, IL)
  • 15 days ago
  • Hammond, IN (13 miles from Olympia Fields, IL)
  • 15 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Business Insurance Client Service Representative

  • Orland Park, IL (10 miles from Olympia Fields, IL)
  • 19 days ago
  • Orland Park, IL (10 miles from Olympia Fields, IL)
  • 19 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Customer Srvc Rep-Ortho Spine

  • Merrillville, IN (19 miles from Olympia Fields, IL)
  • 23 days ago
  • Merrillville, IN (19 miles from Olympia Fields, IL)
  • 23 days ago

Provides excellent customer service....

Customer Service Rep. - Insurance - N. Riverside, IL

  • N Riverside, IL (23 miles from Olympia Fields, IL)
  • 25 days ago
  • N Riverside, IL (23 miles from Olympia Fields, IL)
  • 25 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Representative

  • Gary, IN (18 miles from Olympia Fields, IL)
  • 26 days ago
  • Gary, IN (18 miles from Olympia Fields, IL)
  • 26 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Spanish Bilingual Remote Customer Service Representative

  • Blue Island, IL (9 miles from Olympia Fields, IL)
  • 26 days ago
  • Blue Island, IL (9 miles from Olympia Fields, IL)
  • 26 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - Bilingual

  • Burr Ridge, IL (20 miles from Olympia Fields, IL)
  • 27 days ago
  • Burr Ridge, IL (20 miles from Olympia Fields, IL)
  • 27 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Demographic Data for Olympia Fields, IL

Moving to Olympia Fields, IL? Find some basic demographic data about Olympia Fields, IL below.


Local
National
4,785
158
Small

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Olympia Fields, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Olympia Fields, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Olympia Fields, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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