Customer Service Jobs in Oak Forest, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Loss Prevention Tactical Customer Service Associate (1225)
- Chicago, IL (21 miles from Oak Forest, IL)
- 1 day ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Bolingbrook, IL (17 miles from Oak Forest, IL)
- 1 day ago
- Bolingbrook, IL (17 miles from Oak Forest, IL)
- 1 day ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
- Hometown, IL (8 miles from Oak Forest, IL)
- 2 days ago
- Hometown, IL (8 miles from Oak Forest, IL)
- 2 days ago
Class start date is 9/8/2025 Pay rate to candidate is $20/hr Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote Work100% Remote P&C Customer Service Representative
- Hometown, IL (8 miles from Oak Forest, IL)
- 2 days ago
- Hometown, IL (8 miles from Oak Forest, IL)
- 2 days ago
Class start date is 9/8/2025 Required: Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 40 states, but preferably all 50...
Remote WorkCustomer Service Representative - Great Base Pay PLUS Commission
- Chicago, IL (21 miles from Oak Forest, IL)
- 2 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 2 days ago
As a Customer Service Representative, you will be the first point of contact for our valued clients seeking auto insurance quotes and assistance....
- Chicago, IL (21 miles from Oak Forest, IL)
- 3 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 3 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (21 miles from Oak Forest, IL)
- 4 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 4 days ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
Retail Customer Service Associate
- Cicero, IL (16 miles from Oak Forest, IL)
- 6 days ago
- Cicero, IL (16 miles from Oak Forest, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...
Customer Service Rep-State Farm Agent Team Member
- Chicago, IL (21 miles from Oak Forest, IL)
- 6 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 6 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
Customer Service Representative
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Naperville, IL (22 miles from Oak Forest, IL)
- 9 days ago
- Naperville, IL (22 miles from Oak Forest, IL)
- 9 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (24 miles from Oak Forest, IL)
- 9 days ago
- Joliet, IL (24 miles from Oak Forest, IL)
- 9 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative - Overnights
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Business Insurance Client Service Representative
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 9 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Showroom Customer Service Representative
- Chicago, IL (21 miles from Oak Forest, IL)
- 11 days ago
- Chicago, IL (21 miles from Oak Forest, IL)
- 11 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Demographic Data for Oak Forest, IL
Moving to Oak Forest, IL? Find some basic demographic data about Oak Forest, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Forest, IL
Highest Education Level
Customer Services in Oak Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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