Customer Service Jobs in Oak Brook, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Elmhurst, IL (6 miles from Oak Brook, IL)
- 1 day ago
- Elmhurst, IL (6 miles from Oak Brook, IL)
- 1 day ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Part Time Customer Service Associate
- Evanston, IL (21 miles from Oak Brook, IL)
- 1 day ago
- Evanston, IL (21 miles from Oak Brook, IL)
- 1 day ago
Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...
Customer Service Representative II
- West Chicago, IL (16 miles from Oak Brook, IL)
- 2 days ago
- West Chicago, IL (16 miles from Oak Brook, IL)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Business Insurance Client Service Representative
- Chicago, IL (15 miles from Oak Brook, IL)
- 2 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 2 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Remote Healthcare Customer Service Representative
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 3 days ago
**Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing test....
Remote WorkCustomer Service Associate - 7am - 3:30pm
- Northlake, IL (8 miles from Oak Brook, IL)
- 3 days ago
- Northlake, IL (8 miles from Oak Brook, IL)
- 3 days ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Business Insurance Client Service Representative
- Orland Park, IL (13 miles from Oak Brook, IL)
- 3 days ago
- Orland Park, IL (13 miles from Oak Brook, IL)
- 3 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Customer Service Representative - Overnights
- Rolling Meadows, IL (19 miles from Oak Brook, IL)
- 4 days ago
- Rolling Meadows, IL (19 miles from Oak Brook, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Oak Park, IL (8 miles from Oak Brook, IL)
- 4 days ago
- Oak Park, IL (8 miles from Oak Brook, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Service Representative
- Northbrook, IL (22 miles from Oak Brook, IL)
- 8 days ago
- Northbrook, IL (22 miles from Oak Brook, IL)
- 8 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkCustomer Service Representative
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 8 days ago
A company in the Chicago area is looking for a Customer Service Representative to join their team....
Customer Service Representative - PT
- Chicago, IL (15 miles from Oak Brook, IL)
- 9 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 9 days ago
service....
Customer Service Rep. - Insurance - N. Riverside, IL
- N Riverside, IL (5 miles from Oak Brook, IL)
- 9 days ago
- N Riverside, IL (5 miles from Oak Brook, IL)
- 9 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
- Chicago, IL (15 miles from Oak Brook, IL)
- 9 days ago
- Chicago, IL (15 miles from Oak Brook, IL)
- 9 days ago
Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....
Customer Service Representative
- Franklin Park, IL (9 miles from Oak Brook, IL)
- 10 days ago
- Franklin Park, IL (9 miles from Oak Brook, IL)
- 10 days ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Demographic Data for Oak Brook, IL
Moving to Oak Brook, IL? Find some basic demographic data about Oak Brook, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oak Brook, IL
Highest Education Level
Customer Services in Oak Brook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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