Customer Service Jobs in Northfield, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 77 Jobs

Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE

  • Des Plaines, IL (7 miles from Northfield, IL)
  • moments ago
  • Des Plaines, IL (7 miles from Northfield, IL)
  • moments ago

QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) Property and Casualty License Life/Health License...

Bilingual Customer Service Representative

  • Chicago, IL (14 miles from Northfield, IL)
  • 1 hour ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 1 hour ago

Apply to be Bilingual Customer Service Representative today!...

Customer Service Representative - Bilingual

  • Rolling Meadows, IL (13 miles from Northfield, IL)
  • 1 hour ago
  • Rolling Meadows, IL (13 miles from Northfield, IL)
  • 1 hour ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Chicago, IL (14 miles from Northfield, IL)
  • 1 hour ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 1 hour ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Vernon Hills, IL (13 miles from Northfield, IL)
  • 8 hours ago
  • Vernon Hills, IL (13 miles from Northfield, IL)
  • 8 hours ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...

Bilingual Spanish/English Customer Service Representative

  • Chicago, IL (14 miles from Northfield, IL)
  • 9 hours ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 9 hours ago

service is a plus!...

Spanish Bilingual Remote Customer Service Representative

  • Evanston, IL (4 miles from Northfield, IL)
  • 10 hours ago
  • Evanston, IL (4 miles from Northfield, IL)
  • 10 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Remote Customer Service Representative

  • Evanston, IL (4 miles from Northfield, IL)
  • 10 hours ago
  • Evanston, IL (4 miles from Northfield, IL)
  • 10 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Associate

  • Chicago, IL (14 miles from Northfield, IL)
  • 23 hours ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 23 hours ago

Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...

Customer Service Rep

  • Deerfield, IL (7 miles from Northfield, IL)
  • 1 day ago
  • Deerfield, IL (7 miles from Northfield, IL)
  • 1 day ago

Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...

Customer Service Representative - Patient Registration

  • Chicago, IL (14 miles from Northfield, IL)
  • 1 day ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Chicago, IL (14 miles from Northfield, IL)
  • 1 day ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 1 day ago

Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...

Retail Loss Prevention Customer Service Associate II

  • Chicago, IL (14 miles from Northfield, IL)
  • 2 days ago
  • Chicago, IL (14 miles from Northfield, IL)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Bilingual Customer Service Representative

  • Waukegan, IL (18 miles from Northfield, IL)
  • 2 days ago
  • Waukegan, IL (18 miles from Northfield, IL)
  • 2 days ago

Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....

Customer Service Representative

  • Rolling Meadows, IL (13 miles from Northfield, IL)
  • 3 days ago
  • Rolling Meadows, IL (13 miles from Northfield, IL)
  • 3 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Demographic Data for Northfield, IL

Moving to Northfield, IL? Find some basic demographic data about Northfield, IL below.


Local
National
12,812,477
319,486

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
....................

Salary for Customer Service Jobs in Northfield, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Northfield, IL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Northfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »