Customer Service Jobs in Northbrook, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Northbrook, IL)
- 3 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (8 miles from Northbrook, IL)
- 3 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Customer Service Representative
- Waukegan, IL (16 miles from Northbrook, IL)
- 1 hour ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 1 hour ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Retail Loss Prevention Tactical Customer Service Associate (1225)
- Chicago, IL (17 miles from Northbrook, IL)
- 7 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 7 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 11 hours ago
- Arlington Heights, IL (7 miles from Northbrook, IL)
- 11 hours ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative - Great Base Pay PLUS Commission
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
As a Customer Service Representative, you will be the first point of contact for our valued clients seeking auto insurance quotes and assistance....
- Chicago, IL (17 miles from Northbrook, IL)
- 2 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 2 days ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
Customer Service Representative $18/HR - IMMEDIATE HIRE
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE OPENING - AVAILALBE TO START NEXT WEEK!...
Retail Customer Service Associate
- Des Plaines, IL (5 miles from Northbrook, IL)
- 5 days ago
- Des Plaines, IL (5 miles from Northbrook, IL)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Rep-State Farm Agent Team Member
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
- Wilmette, IL (6 miles from Northbrook, IL)
- 6 days ago
- Wilmette, IL (6 miles from Northbrook, IL)
- 6 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (16 miles from Northbrook, IL)
- 8 days ago
- Barrington, IL (16 miles from Northbrook, IL)
- 8 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 8 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 8 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Schaumburg, IL (13 miles from Northbrook, IL)
- 8 days ago
- Schaumburg, IL (13 miles from Northbrook, IL)
- 8 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative - Overnights
- Chicago, IL (17 miles from Northbrook, IL)
- 8 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 8 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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