Customer Service Jobs in Northbrook, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 5 hours ago
- Vernon Hills, IL (10 miles from Northbrook, IL)
- 5 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Bilingual Spanish/English Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 5 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 5 hours ago
service is a plus!...
Spanish Bilingual Remote Customer Service Representative
- Evanston, IL (8 miles from Northbrook, IL)
- 7 hours ago
- Evanston, IL (8 miles from Northbrook, IL)
- 7 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Evanston, IL (8 miles from Northbrook, IL)
- 7 hours ago
- Evanston, IL (8 miles from Northbrook, IL)
- 7 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Chicago, IL (17 miles from Northbrook, IL)
- 20 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 20 hours ago
Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking...
- Deerfield, IL (4 miles from Northbrook, IL)
- 1 day ago
- Deerfield, IL (4 miles from Northbrook, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Customer Service Representative - Patient Registration
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
Retail Loss Prevention Customer Service Associate II
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative
- Waukegan, IL (16 miles from Northbrook, IL)
- 2 days ago
- Waukegan, IL (16 miles from Northbrook, IL)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative (West Chicago Area)
- West Chicago, IL (24 miles from Northbrook, IL)
- 2 days ago
- West Chicago, IL (24 miles from Northbrook, IL)
- 2 days ago
Service and Logistics Specialist!...
Customer Service Representative
- Downers Grove, IL (23 miles from Northbrook, IL)
- 3 days ago
- Downers Grove, IL (23 miles from Northbrook, IL)
- 3 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bensenville, IL (12 miles from Northbrook, IL)
- 3 days ago
- Bensenville, IL (12 miles from Northbrook, IL)
- 3 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative - PT
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 3 days ago
service....
Customer Service Representative, Overnights
- Glen Ellyn, IL (20 miles from Northbrook, IL)
- 4 days ago
- Glen Ellyn, IL (20 miles from Northbrook, IL)
- 4 days ago
want you to join our team as a Customer Service Representative....
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Northbrook, IL
Highest Education Level
Customer Services in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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