Customer Service Jobs in Newark, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Campton Hills, IL (23 miles from Newark, IL)
- 3 hours ago
- Campton Hills, IL (23 miles from Newark, IL)
- 3 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Distribution Customer Service Representative
- North Aurora, IL (21 miles from Newark, IL)
- 13 days ago
- North Aurora, IL (21 miles from Newark, IL)
- 13 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Spanish Bilingual Remote Customer Service Representative
- Coal City, IL (20 miles from Newark, IL)
- 25 days ago
- Coal City, IL (20 miles from Newark, IL)
- 25 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work2nd Shift Customer Service Representative
- Joliet, IL (14 miles from Newark, IL)
- 27 days ago
- Joliet, IL (14 miles from Newark, IL)
- 27 days ago
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Retail Customer Service Associate
- Joliet, IL (14 miles from Newark, IL)
- 45+ days ago
- Joliet, IL (14 miles from Newark, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 321 S Larkin Ave, Joliet, IL 60436...
Customer Service Representative (Insurance) - Joliet, IL
- Joliet, IL (14 miles from Newark, IL)
- 45+ days ago
- Joliet, IL (14 miles from Newark, IL)
- 45+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Remote Customer Service Representative
- Joliet, IL (14 miles from Newark, IL)
- 60+ days ago
- Joliet, IL (14 miles from Newark, IL)
- 60+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative - Labs (on-site)
- Aurora, IL (22 miles from Newark, IL)
- 90+ days ago
- Aurora, IL (22 miles from Newark, IL)
- 90+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Demographic Data for Newark, IL
Moving to Newark, IL? Find some basic demographic data about Newark, IL below.
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Salary for Customer Service Jobs in Newark, IL
Highest Education Level
Customer Services in Newark, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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