Customer Service Jobs in New Lenox, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 27 Jobs

Customer Service Representative

  • Downers Grove, IL (21 miles from New Lenox, IL)
  • 10 days ago
  • Downers Grove, IL (21 miles from New Lenox, IL)
  • 10 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Senior Customer Service Rep

  • Hometown, IL (19 miles from New Lenox, IL)
  • 11 hours ago
  • Hometown, IL (19 miles from New Lenox, IL)
  • 11 hours ago

Class start date is 9/8/2025 Pay rate to candidate is $20/hr Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...

Remote Work

100% Remote P&C Customer Service Representative

  • Hometown, IL (19 miles from New Lenox, IL)
  • 11 hours ago
  • Hometown, IL (19 miles from New Lenox, IL)
  • 11 hours ago

Class start date is 9/8/2025 Required: Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 40 states, but preferably all 50...

Remote Work

Retail Customer Service Associate

  • Tinley Park, IL (8 miles from New Lenox, IL)
  • 4 days ago
  • Tinley Park, IL (8 miles from New Lenox, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 16100 Harlem Ave, Tinley Park, IL...

Customer Service Representative - Patient Registration

  • Aurora, IL (24 miles from New Lenox, IL)
  • 4 days ago
  • Aurora, IL (24 miles from New Lenox, IL)
  • 4 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Naperville, IL (20 miles from New Lenox, IL)
  • 7 days ago
  • Naperville, IL (20 miles from New Lenox, IL)
  • 7 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Joliet, IL (13 miles from New Lenox, IL)
  • 7 days ago
  • Joliet, IL (13 miles from New Lenox, IL)
  • 7 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Retail Customer Service Representative/Cashier

  • Westmont, IL (19 miles from New Lenox, IL)
  • 12 days ago
  • Westmont, IL (19 miles from New Lenox, IL)
  • 12 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative

  • Romeoville, IL (11 miles from New Lenox, IL)
  • 13 days ago
  • Romeoville, IL (11 miles from New Lenox, IL)
  • 13 days ago

This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....

Customer Service Representative

  • Orland Park, IL (10 miles from New Lenox, IL)
  • 16 days ago
  • Orland Park, IL (10 miles from New Lenox, IL)
  • 16 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative

  • Alsip, IL (16 miles from New Lenox, IL)
  • 17 days ago
  • Alsip, IL (16 miles from New Lenox, IL)
  • 17 days ago

Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....

Business Insurance Client Service Representative

  • Orland Park, IL (10 miles from New Lenox, IL)
  • 28 days ago
  • Orland Park, IL (10 miles from New Lenox, IL)
  • 28 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Customer Service Rep. - Insurance - N. Riverside, IL

  • N Riverside, IL (23 miles from New Lenox, IL)
  • 30+ days ago
  • N Riverside, IL (23 miles from New Lenox, IL)
  • 30+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Spanish Bilingual Remote Customer Service Representative

  • Blue Island, IL (17 miles from New Lenox, IL)
  • 30+ days ago
  • Blue Island, IL (17 miles from New Lenox, IL)
  • 30+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative - Bilingual

  • Burr Ridge, IL (16 miles from New Lenox, IL)
  • 30+ days ago
  • Burr Ridge, IL (16 miles from New Lenox, IL)
  • 30+ days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Demographic Data for New Lenox, IL

Moving to New Lenox, IL? Find some basic demographic data about New Lenox, IL below.


Local
National
36,561
923
Medium

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in New Lenox, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in New Lenox, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Lenox, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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