Customer Service Jobs in Naperville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Blue Island, IL (24 miles from Naperville, IL)
- 16 hours ago
- Blue Island, IL (24 miles from Naperville, IL)
- 16 hours ago
by functioning as an in-store customer service contact in order to meet customer expectations and increase profits....
Customer Service Representative (West Chicago Area)
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
Service and Logistics Specialist!...
Customer Service Representative
- Downers Grove, IL (6 miles from Naperville, IL)
- 2 days ago
- Downers Grove, IL (6 miles from Naperville, IL)
- 2 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bensenville, IL (16 miles from Naperville, IL)
- 2 days ago
- Bensenville, IL (16 miles from Naperville, IL)
- 2 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative
- Bolingbrook, IL (5 miles from Naperville, IL)
- 2 days ago
- Bolingbrook, IL (5 miles from Naperville, IL)
- 2 days ago
Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...
Customer Service Representative - PT
- Forest View, IL (18 miles from Naperville, IL)
- 3 days ago
- Forest View, IL (18 miles from Naperville, IL)
- 3 days ago
service....
Customer Service Representative, Overnights
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 3 days ago
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 3 days ago
want you to join our team as a Customer Service Representative....
Commercial Lines Customer Service Representative
- Naperville, IL
- 5 days ago
- Naperville, IL
- 5 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Insurance Agency Customer Service Representative
- New Lenox, IL (20 miles from Naperville, IL)
- 6 days ago
- New Lenox, IL (20 miles from Naperville, IL)
- 6 days ago
As a Customer Service Representative, you'll wear many hats, including using consultative techniques to attract, retain and sell insurance products and ensure excellent customer experiences....
Customer Service Representative
- West Chicago, IL (9 miles from Naperville, IL)
- 6 days ago
- West Chicago, IL (9 miles from Naperville, IL)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative I
- Woodridge, IL (5 miles from Naperville, IL)
- 7 days ago
- Woodridge, IL (5 miles from Naperville, IL)
- 7 days ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team....
- Hometown, IL (20 miles from Naperville, IL)
- 8 days ago
- Hometown, IL (20 miles from Naperville, IL)
- 8 days ago
Required Skills and Experience: - Suggested 2+ years of experience in Customer Service....
Remote WorkCustomer Service Representative II
- Melrose Park, IL (16 miles from Naperville, IL)
- 9 days ago
- Melrose Park, IL (16 miles from Naperville, IL)
- 9 days ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Associate - Part Time
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 10 days ago
- Glen Ellyn, IL (7 miles from Naperville, IL)
- 10 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Patient Registration
- Schaumburg, IL (18 miles from Naperville, IL)
- 11 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 11 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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