Customer Service Jobs in Naperville, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Elmhurst, IL (12 miles from Naperville, IL)
- 21 hours ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 21 hours ago
This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....
Customer Service Representative II
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Associate - 7am - 3:30pm
- Northlake, IL (16 miles from Naperville, IL)
- 3 days ago
- Northlake, IL (16 miles from Naperville, IL)
- 3 days ago
Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...
Business Insurance Client Service Representative
- Orland Park, IL (18 miles from Naperville, IL)
- 3 days ago
- Orland Park, IL (18 miles from Naperville, IL)
- 3 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Customer Service Representative - Overnights
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 4 days ago
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 4 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Oak Park, IL (19 miles from Naperville, IL)
- 4 days ago
- Oak Park, IL (19 miles from Naperville, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Rep. - Insurance - N. Riverside, IL
- N Riverside, IL (16 miles from Naperville, IL)
- 9 days ago
- N Riverside, IL (16 miles from Naperville, IL)
- 9 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative
- Franklin Park, IL (17 miles from Naperville, IL)
- 9 days ago
- Franklin Park, IL (17 miles from Naperville, IL)
- 9 days ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Spanish Bilingual Remote Customer Service Representative
- Blue Island, IL (24 miles from Naperville, IL)
- 10 days ago
- Blue Island, IL (24 miles from Naperville, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Schaumburg, IL (18 miles from Naperville, IL)
- 10 days ago
- Schaumburg, IL (18 miles from Naperville, IL)
- 10 days ago
We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....
ULINE- Customer Service Representative
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 11 days ago
- Rolling Meadows, IL (21 miles from Naperville, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
ULINE- Call Center Representative
- Burr Ridge, IL (10 miles from Naperville, IL)
- 11 days ago
- Burr Ridge, IL (10 miles from Naperville, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Bilingual
- Jefferson Park, IL (24 miles from Naperville, IL)
- 11 days ago
- Jefferson Park, IL (24 miles from Naperville, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Associate
- Burr Ridge, IL (10 miles from Naperville, IL)
- 11 days ago
- Burr Ridge, IL (10 miles from Naperville, IL)
- 11 days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
2nd Shift Customer Service Representative
- Joliet, IL (16 miles from Naperville, IL)
- 12 days ago
- Joliet, IL (16 miles from Naperville, IL)
- 12 days ago
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Naperville, IL
Highest Education Level
Customer Services in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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