Customer Service Jobs in Mettawa, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual CUSTOMER SERVICE REPRESENTATIVE
- Des Plaines, IL (12 miles from Mettawa, IL)
- 2 hours ago
- Des Plaines, IL (12 miles from Mettawa, IL)
- 2 hours ago
QUALIFICATIONS: Dedicated to customer service Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) Property and Casualty License Life/Health License...
Customer Service Representative - Bilingual
- Rolling Meadows, IL (13 miles from Mettawa, IL)
- 3 hours ago
- Rolling Meadows, IL (13 miles from Mettawa, IL)
- 3 hours ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Overnights
- Wilmot, WI (24 miles from Mettawa, IL)
- 3 hours ago
- Wilmot, WI (24 miles from Mettawa, IL)
- 3 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Vernon Hills, IL (4 miles from Mettawa, IL)
- 10 hours ago
- Vernon Hills, IL (4 miles from Mettawa, IL)
- 10 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Spanish Bilingual Remote Customer Service Representative
- Evanston, IL (15 miles from Mettawa, IL)
- 12 hours ago
- Evanston, IL (15 miles from Mettawa, IL)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Evanston, IL (15 miles from Mettawa, IL)
- 12 hours ago
- Evanston, IL (15 miles from Mettawa, IL)
- 12 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Deerfield, IL (4 miles from Mettawa, IL)
- 1 day ago
- Deerfield, IL (4 miles from Mettawa, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Bilingual Customer Service Representative
- Waukegan, IL (8 miles from Mettawa, IL)
- 2 days ago
- Waukegan, IL (8 miles from Mettawa, IL)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative
- Bristol, WI (23 miles from Mettawa, IL)
- 3 days ago
- Bristol, WI (23 miles from Mettawa, IL)
- 3 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Bensenville, IL (19 miles from Mettawa, IL)
- 3 days ago
- Bensenville, IL (19 miles from Mettawa, IL)
- 3 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative II
- Vernon Hills, IL (4 miles from Mettawa, IL)
- 5 days ago
- Vernon Hills, IL (4 miles from Mettawa, IL)
- 5 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Customer Service Representative
- Lake Zurich, IL (9 miles from Mettawa, IL)
- 5 days ago
- Lake Zurich, IL (9 miles from Mettawa, IL)
- 5 days ago
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
ULINE- Customer Service Representative
- Glenview, IL (11 miles from Mettawa, IL)
- 6 days ago
- Glenview, IL (11 miles from Mettawa, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Northbrook, IL
- Wilmette, IL (13 miles from Mettawa, IL)
- 6 days ago
- Wilmette, IL (13 miles from Mettawa, IL)
- 6 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative - Northbrook, IL
- Northbrook, IL (8 miles from Mettawa, IL)
- 9 days ago
- Northbrook, IL (8 miles from Mettawa, IL)
- 9 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Demographic Data for Mettawa, IL
Moving to Mettawa, IL? Find some basic demographic data about Mettawa, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mettawa, IL
Highest Education Level
Customer Services in Mettawa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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