Customer Service Jobs in Mchenry, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 24 Jobs

Customer Service Representative - Overnights

  • Rolling Meadows, IL (23 miles from Mchenry, IL)
  • 2 days ago
  • Rolling Meadows, IL (23 miles from Mchenry, IL)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Genoa City, WI (13 miles from Mchenry, IL)
  • 2 days ago
  • Genoa City, WI (13 miles from Mchenry, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Genoa City, WI (13 miles from Mchenry, IL)
  • 2 days ago
  • Genoa City, WI (13 miles from Mchenry, IL)
  • 2 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

  • Camp Lake, WI (13 miles from Mchenry, IL)
  • 2 days ago
  • Camp Lake, WI (13 miles from Mchenry, IL)
  • 2 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative I

  • Vernon Hills, IL (17 miles from Mchenry, IL)
  • 2 days ago
  • Vernon Hills, IL (17 miles from Mchenry, IL)
  • 2 days ago

Other duties as assigned by the Customer Service Operations Manager....

Will Call Customer Service Representative (CRL)

  • Hoffman Est, IL (14 miles from Mchenry, IL)
  • 6 days ago
  • Hoffman Est, IL (14 miles from Mchenry, IL)
  • 6 days ago

Customer Service...

Customer Service Representative (Call-Center)- Waukegan, IL

  • Gurnee, IL (16 miles from Mchenry, IL)
  • 7 days ago
  • Gurnee, IL (16 miles from Mchenry, IL)
  • 7 days ago

As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....

Customer Service Representative - Part- Time

  • Mundelein, IL (13 miles from Mchenry, IL)
  • 8 days ago
  • Mundelein, IL (13 miles from Mchenry, IL)
  • 8 days ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Spanish Bilingual Remote Customer Service Representative

  • Carpentersville, IL (15 miles from Mchenry, IL)
  • 8 days ago
  • Carpentersville, IL (15 miles from Mchenry, IL)
  • 8 days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Customer Service Representative

  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 8 days ago
  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 8 days ago

We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....

ULINE- Call Center Representative

  • Powers Lake, WI (13 miles from Mchenry, IL)
  • 9 days ago
  • Powers Lake, WI (13 miles from Mchenry, IL)
  • 9 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 13 days ago
  • Schaumburg, IL (24 miles from Mchenry, IL)
  • 13 days ago

You will serve as the Customer Service Representative....

Customer Service Representative - Commercial Lines

  • Elgin, IL (23 miles from Mchenry, IL)
  • 18 days ago
  • Elgin, IL (23 miles from Mchenry, IL)
  • 18 days ago

& Casualty license is required Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...

Customer Service Representative

  • Barrington, IL (14 miles from Mchenry, IL)
  • 25 days ago
  • Barrington, IL (14 miles from Mchenry, IL)
  • 25 days ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Customer Service Representative

  • Waukegan, IL (21 miles from Mchenry, IL)
  • 26 days ago
  • Waukegan, IL (21 miles from Mchenry, IL)
  • 26 days ago

service to our customers....

Demographic Data for Mchenry, IL

Moving to Mchenry, IL? Find some basic demographic data about Mchenry, IL below.


Local
National
56,503
1,377
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Jobs in Mchenry, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mchenry, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mchenry, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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