Customer Service Jobs in Mchenry, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative (Call-Center)- 10:30AM SHIFT

Libertyville, IL (17 miles from Mchenry, IL)
2 days ago

Libertyville, IL (17 miles from Mchenry, IL)
2 days ago

As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....

Licensed Customer Service Rep - Vernon Hills

Vernon Hills, IL (17 miles from Mchenry, IL)
11 days ago

Vernon Hills, IL (17 miles from Mchenry, IL)
11 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Rep - Vernon Hills

Vernon Hills, IL (17 miles from Mchenry, IL)
11 days ago

Vernon Hills, IL (17 miles from Mchenry, IL)
11 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Licensed Customer Service Rep - Crystal Lake

Crystal Lake, IL (5 miles from Mchenry, IL)
20 days ago

Crystal Lake, IL (5 miles from Mchenry, IL)
20 days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Branch Customer Service Rep. - Crystal Lake

Crystal Lake, IL (5 miles from Mchenry, IL)
20 days ago

Crystal Lake, IL (5 miles from Mchenry, IL)
20 days ago

Customer Service Representative

Vernon Hills, IL (17 miles from Mchenry, IL)
30+ days ago

Vernon Hills, IL (17 miles from Mchenry, IL)
30+ days ago

Experience in customer service, retail, or sales preferred....

Customer Service Representative

Waukegan, IL (21 miles from Mchenry, IL)
30+ days ago

Waukegan, IL (21 miles from Mchenry, IL)
30+ days ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

Arlington Heights, IL (22 miles from Mchenry, IL)
30+ days ago

Arlington Heights, IL (22 miles from Mchenry, IL)
30+ days ago

Retail Customer Service Associate

Gurnee, IL (16 miles from Mchenry, IL)
45+ days ago

Gurnee, IL (16 miles from Mchenry, IL)
45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6570 Grand Ave, Gurnee, IL 60031...

Customer Service Representative

Schaumburg, IL (24 miles from Mchenry, IL)
45+ days ago

Schaumburg, IL (24 miles from Mchenry, IL)
45+ days ago

You will serve as the Customer Service Representative....

Senior Customer Service Representative

Vernon Hills, IL (17 miles from Mchenry, IL)
60+ days ago

Vernon Hills, IL (17 miles from Mchenry, IL)
60+ days ago

#LI-AS1 Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....

Spanish Bilingual Remote Customer Service Representative

Carpentersville, IL (15 miles from Mchenry, IL)
60+ days ago

Carpentersville, IL (15 miles from Mchenry, IL)
60+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Remote Customer Service Representative

Waukegan, IL (21 miles from Mchenry, IL)
90+ days ago

Waukegan, IL (21 miles from Mchenry, IL)
90+ days ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

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Demographic Data for Mchenry, IL

Moving to Mchenry, IL? Find some basic demographic data about Mchenry, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Mchenry, IL

Local

National

Total Population

56,503

Number of Businesses

1,377

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Mchenry, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Mchenry, IL offer the following education background

Bachelor's Degree

35.3%

High School or GED

20.3%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

1.0%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Mchenry, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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