Customer Service Jobs in Madison, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- Saint Louis, MO (3 miles from Madison, IL)
- 8 hours ago
- Saint Louis, MO (3 miles from Madison, IL)
- 8 hours ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Hybrid Customer Service Representative
- Earth City, MO (18 miles from Madison, IL)
- 1 day ago
- Earth City, MO (18 miles from Madison, IL)
- 1 day ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
- Saint Louis, MO (3 miles from Madison, IL)
- 3 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 3 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Brentwood, MO (11 miles from Madison, IL)
- 4 days ago
- Brentwood, MO (11 miles from Madison, IL)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
- Maplewood, MO (10 miles from Madison, IL)
- 5 days ago
- Maplewood, MO (10 miles from Madison, IL)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Medical Equipment Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 16 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 18 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 18 days ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Earth City, MO (18 miles from Madison, IL)
- 20 days ago
- Earth City, MO (18 miles from Madison, IL)
- 20 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 25 days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 25 days ago
Essential Functions, Duties, and Responsibilities Provide inbound customer service phone and chat support to Access Securepak and Access Corrections customers....
Remote Bilingual Customer Service Representative
- Maryland Heights, MO (16 miles from Madison, IL)
- 27 days ago
- Maryland Heights, MO (16 miles from Madison, IL)
- 27 days ago
Proven experience in customer service or support roles....
Remote WorkCustomer Service Representative
- Bridgeton, MO (16 miles from Madison, IL)
- 30+ days ago
- Bridgeton, MO (16 miles from Madison, IL)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Saint Peters, MO (21 miles from Madison, IL)
- 30+ days ago
- Saint Peters, MO (21 miles from Madison, IL)
- 30+ days ago
is seeking talent to join its growing Customer Service team....
Retail Customer Service Representative/Cashier
- Brentwood, MO (11 miles from Madison, IL)
- 45+ days ago
- Brentwood, MO (11 miles from Madison, IL)
- 45+ days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIERS....
Customer Service Representative
- Saint Louis, MO (3 miles from Madison, IL)
- 45+ days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 45+ days ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Retail Customer Service Associate
- Saint Louis, MO (3 miles from Madison, IL)
- 45+ days ago
- Saint Louis, MO (3 miles from Madison, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Demographic Data for Madison, IL
Moving to Madison, IL? Find some basic demographic data about Madison, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Madison, IL
Highest Education Level
Customer Services in Madison, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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