Customer Service Jobs in Lombard, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
service....
Seasonal Customer Service Representative - FT
- Forest View, IL (12 miles from Lombard, IL)
- 4 days ago
- Forest View, IL (12 miles from Lombard, IL)
- 4 days ago
service....
Customer Service Representative (RSS)
- Hoffman Estates, IL (20 miles from Lombard, IL)
- 10 hours ago
- Hoffman Estates, IL (20 miles from Lombard, IL)
- 10 hours ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative
- Woodridge, IL (9 miles from Lombard, IL)
- 1 day ago
- Woodridge, IL (9 miles from Lombard, IL)
- 1 day ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Representative/Cashier
- Westmont, IL (6 miles from Lombard, IL)
- 2 days ago
- Westmont, IL (6 miles from Lombard, IL)
- 2 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative (Hybrid)
- Itasca, IL (6 miles from Lombard, IL)
- 3 days ago
- Itasca, IL (6 miles from Lombard, IL)
- 3 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative II
- Bloomingdale, IL (6 miles from Lombard, IL)
- 3 days ago
- Bloomingdale, IL (6 miles from Lombard, IL)
- 3 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative III
- Melrose Park, IL (8 miles from Lombard, IL)
- 3 days ago
- Melrose Park, IL (8 miles from Lombard, IL)
- 3 days ago
Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
Insurance Customer Service Representative (Csr)
- Chicago, IL (18 miles from Lombard, IL)
- 3 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 3 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
Customer Service Representative
- Romeoville, IL (17 miles from Lombard, IL)
- 4 days ago
- Romeoville, IL (17 miles from Lombard, IL)
- 4 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Schaumburg, IL (11 miles from Lombard, IL)
- 4 days ago
- Schaumburg, IL (11 miles from Lombard, IL)
- 4 days ago
You will serve as the Customer Service Representative....
Customer Service Representative II
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative, Small Business (Remote)
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 4 days ago
As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program....
Remote WorkCustomer Service Representative
- Warrenville, IL (10 miles from Lombard, IL)
- 5 days ago
- Warrenville, IL (10 miles from Lombard, IL)
- 5 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Demographic Data for Lombard, IL
Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.
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Salary for Customer Service Jobs in Lombard, IL
Highest Education Level
Customer Services in Lombard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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