Customer Service Jobs in Lockport, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Bolingbrook, IL (5 miles from Lockport, IL)
- 3 days ago
- Bolingbrook, IL (5 miles from Lockport, IL)
- 3 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
- Hometown, IL (18 miles from Lockport, IL)
- 4 days ago
- Hometown, IL (18 miles from Lockport, IL)
- 4 days ago
Class start date is 9/8/2025 Pay rate to candidate is $20/hr Required: ****Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum...
Remote Work100% Remote P&C Customer Service Representative
- Hometown, IL (18 miles from Lockport, IL)
- 4 days ago
- Hometown, IL (18 miles from Lockport, IL)
- 4 days ago
Class start date is 9/8/2025 Required: Must have current active resident property and casualty insurance license - General P&C, NOT Personal Lines - in a minimum of 40 states, but preferably all 50...
Remote WorkRetail Customer Service Associate
- Cicero, IL (22 miles from Lockport, IL)
- 8 days ago
- Cicero, IL (22 miles from Lockport, IL)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2601 S Cicero Ave, Cicero, IL 60804...
Customer Service Representative - Patient Registration
- Aurora, IL (15 miles from Lockport, IL)
- 8 days ago
- Aurora, IL (15 miles from Lockport, IL)
- 8 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Naperville, IL (11 miles from Lockport, IL)
- 11 days ago
- Naperville, IL (11 miles from Lockport, IL)
- 11 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Joliet, IL (9 miles from Lockport, IL)
- 11 days ago
- Joliet, IL (9 miles from Lockport, IL)
- 11 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative
- Woodridge, IL (8 miles from Lockport, IL)
- 14 days ago
- Woodridge, IL (8 miles from Lockport, IL)
- 14 days ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Retail Customer Service Representative/Cashier
- Westmont, IL (13 miles from Lockport, IL)
- 15 days ago
- Westmont, IL (13 miles from Lockport, IL)
- 15 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative II
- Bloomingdale, IL (23 miles from Lockport, IL)
- 16 days ago
- Bloomingdale, IL (23 miles from Lockport, IL)
- 16 days ago
Customer Service Representative II WFH Flexible Bloomingdale, IL ( Description OVERVIEW Cadrex is searching for a Customer Service Representative II who will be responsible for entering and processing...
Customer Service Representative III
- Melrose Park, IL (22 miles from Lockport, IL)
- 16 days ago
- Melrose Park, IL (22 miles from Lockport, IL)
- 16 days ago
Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....
Customer Service Representative
- Romeoville, IL (2 miles from Lockport, IL)
- 17 days ago
- Romeoville, IL (2 miles from Lockport, IL)
- 17 days ago
This is an Entry Level Customer Service Representative role, providing a "best in class" customer experience to our internal and external customers, primarily over the phone and via email....
Customer Service Representative
- Oak Park, IL (23 miles from Lockport, IL)
- 19 days ago
- Oak Park, IL (23 miles from Lockport, IL)
- 19 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Orland Park, IL (11 miles from Lockport, IL)
- 20 days ago
- Orland Park, IL (11 miles from Lockport, IL)
- 20 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Alsip, IL (17 miles from Lockport, IL)
- 20 days ago
- Alsip, IL (17 miles from Lockport, IL)
- 20 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Demographic Data for Lockport, IL
Moving to Lockport, IL? Find some basic demographic data about Lockport, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lockport, IL
Highest Education Level
Customer Services in Lockport, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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