Customer Service Jobs in Lansing, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
service....
Seasonal Customer Service Representative - FT
- Forest View, IL (21 miles from Lansing, IL)
- 4 days ago
- Forest View, IL (21 miles from Lansing, IL)
- 4 days ago
service....
Customer Service Representative
- Merrillville, IN (13 miles from Lansing, IL)
- 23 hours ago
- Merrillville, IN (13 miles from Lansing, IL)
- 23 hours ago
Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...
Insurance Customer Service Representative (Csr)
- Chicago, IL (23 miles from Lansing, IL)
- 3 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 3 days ago
. - Provide prompt, accurate, and friendly insurance customer service....
Customer Service Representative II
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative II....
Customer Service Representative
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative, Small Business (Remote)
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 4 days ago
As a Customer Service Representative, you will become an expert in both brands over the course of our 4 week training program....
Remote WorkCall Center Customer Service Representative
- Chicago, IL (23 miles from Lansing, IL)
- 5 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 5 days ago
service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...
Call Center Customer Service Representative-Bilingual
- Chicago, IL (23 miles from Lansing, IL)
- 5 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 5 days ago
service skills Ability to maintain confidentiality and adhere to HIPPA standards Demonstrate strong customer service, email, and phone etiquette skills with strong response times Demonstrate analytical...
Customer Service Representative
- Orland Park, IL (14 miles from Lansing, IL)
- 7 days ago
- Orland Park, IL (14 miles from Lansing, IL)
- 7 days ago
Preferred: 1 year in an auto body or similar work environment including previous customer service experience....
Customer Service Representative
- Alsip, IL (11 miles from Lansing, IL)
- 7 days ago
- Alsip, IL (11 miles from Lansing, IL)
- 7 days ago
Customer Service Representative Customer Service Representative BH Job ID: 2750 SF Job Req ID: 14523 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities....
Customer Service Representative/Bar Coordinator
- Chicago, IL (23 miles from Lansing, IL)
- 7 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 7 days ago
service liaison, communicating with each Business Unit to provide information for daily business functions You will provide a high level of customer service in accordance with each customer's issue...
Customer Service Representative - Patient Registration
- Chicago, IL (23 miles from Lansing, IL)
- 9 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Call Center Customer Service Representative- Sales
- Chicago, IL (23 miles from Lansing, IL)
- 9 days ago
- Chicago, IL (23 miles from Lansing, IL)
- 9 days ago
We prefer that you have: - 6 months to 1 year of customer service/sales work experience - Familiarity with Windows computers - An ability to deliver regular and reliable attendance....
Customer Service Associate - Crown Point
- Crown Point, IN (16 miles from Lansing, IL)
- 10 days ago
- Crown Point, IN (16 miles from Lansing, IL)
- 10 days ago
Property & Casualty insurance license required or must be able to obtain this license within 2 years. Proficient in Microsoft Suite. Strong communication skills....
Demographic Data for Lansing, IL
Moving to Lansing, IL? Find some basic demographic data about Lansing, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lansing, IL
Highest Education Level
Customer Services in Lansing, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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