Customer Service Jobs in Lake Zurich, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Vernon Hills, IL (4 miles from Lake Zurich, IL)
- 6 hours ago
- Vernon Hills, IL (4 miles from Lake Zurich, IL)
- 6 hours ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer...
Spanish Bilingual Remote Customer Service Representative
- Evanston, IL (20 miles from Lake Zurich, IL)
- 8 hours ago
- Evanston, IL (20 miles from Lake Zurich, IL)
- 8 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Evanston, IL (20 miles from Lake Zurich, IL)
- 8 hours ago
- Evanston, IL (20 miles from Lake Zurich, IL)
- 8 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Deerfield, IL (8 miles from Lake Zurich, IL)
- 1 day ago
- Deerfield, IL (8 miles from Lake Zurich, IL)
- 1 day ago
Job Description Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy...
Bilingual Customer Service Representative
- Waukegan, IL (14 miles from Lake Zurich, IL)
- 2 days ago
- Waukegan, IL (14 miles from Lake Zurich, IL)
- 2 days ago
Customer Service - Ability to respond to customer questions in an effective and efficient manner while being mindful of the customer experience. Demonstration of strong customer service skills....
Customer Service Representative (West Chicago Area)
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 2 days ago
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 2 days ago
Service and Logistics Specialist!...
Customer Service Representative
- Bensenville, IL (18 miles from Lake Zurich, IL)
- 3 days ago
- Bensenville, IL (18 miles from Lake Zurich, IL)
- 3 days ago
Furniture Medic is seeking a Customer Service Representative to join our team!...
Customer Service Representative, Overnights
- Glen Ellyn, IL (23 miles from Lake Zurich, IL)
- 4 days ago
- Glen Ellyn, IL (23 miles from Lake Zurich, IL)
- 4 days ago
want you to join our team as a Customer Service Representative....
Customer Service Representative II
- Vernon Hills, IL (4 miles from Lake Zurich, IL)
- 5 days ago
- Vernon Hills, IL (4 miles from Lake Zurich, IL)
- 5 days ago
of 3 years customer service experience required, 1 of which must be completed in RWMIC Customer Service or directly related field....
Job Summary The Customer Service Representative is responsible for providing exceptional customer service by acknowledging the customer's needs in a professional and friendly manner....
Customer Service Representative - Northbrook, IL
- Wilmette, IL (18 miles from Lake Zurich, IL)
- 6 days ago
- Wilmette, IL (18 miles from Lake Zurich, IL)
- 6 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 6 days ago
- West Chicago, IL (23 miles from Lake Zurich, IL)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - Northbrook, IL
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 9 days ago
- Northbrook, IL (12 miles from Lake Zurich, IL)
- 9 days ago
Entering or modifying Check-By-Phone payments Qualifications 1+ years customer service experience - ability to work 10:00am to 7:00pm shift Prior call center or finance experience is preferred High...
Customer Service Representative II
- Melrose Park, IL (23 miles from Lake Zurich, IL)
- 10 days ago
- Melrose Park, IL (23 miles from Lake Zurich, IL)
- 10 days ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Associate - Part Time
- Glen Ellyn, IL (23 miles from Lake Zurich, IL)
- 11 days ago
- Glen Ellyn, IL (23 miles from Lake Zurich, IL)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Lake Zurich, IL
Moving to Lake Zurich, IL? Find some basic demographic data about Lake Zurich, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Zurich, IL
Highest Education Level
Customer Services in Lake Zurich, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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