Customer Service Jobs in Lake Villa, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Overnights
- Park City, IL (10 miles from Lake Villa, IL)
- 1 day ago
- Park City, IL (10 miles from Lake Villa, IL)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (17 miles from Lake Villa, IL)
- 2 days ago
- Barrington, IL (17 miles from Lake Villa, IL)
- 2 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (22 miles from Lake Villa, IL)
- 2 days ago
- Northbrook, IL (22 miles from Lake Villa, IL)
- 2 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative - Bilingual
- Rochester, WI (24 miles from Lake Villa, IL)
- 3 days ago
- Rochester, WI (24 miles from Lake Villa, IL)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative (RSS)
- Hoffman Estates, IL (17 miles from Lake Villa, IL)
- 4 days ago
- Hoffman Estates, IL (17 miles from Lake Villa, IL)
- 4 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 9 days ago
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 9 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Pell Lake, WI (17 miles from Lake Villa, IL)
- 10 days ago
- Pell Lake, WI (17 miles from Lake Villa, IL)
- 10 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (23 miles from Lake Villa, IL)
- 10 days ago
- East Dundee, IL (23 miles from Lake Villa, IL)
- 10 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Customer Service Representative, Medicare Pharmacy
- Kenosha, WI (19 miles from Lake Villa, IL)
- 10 days ago
- Kenosha, WI (19 miles from Lake Villa, IL)
- 10 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
ULINE- Customer Service Representative
- Park City, IL (10 miles from Lake Villa, IL)
- 16 days ago
- Park City, IL (10 miles from Lake Villa, IL)
- 16 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Senior Customer Service Representative
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 17 days ago
- Vernon Hills, IL (12 miles from Lake Villa, IL)
- 17 days ago
Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....
Customer Service Representative
- Deerfield, IL (18 miles from Lake Villa, IL)
- 21 days ago
- Deerfield, IL (18 miles from Lake Villa, IL)
- 21 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Will Call Customer Service Representative (CRL)
- Hoffman Est, IL (17 miles from Lake Villa, IL)
- 28 days ago
- Hoffman Est, IL (17 miles from Lake Villa, IL)
- 28 days ago
Customer Service...
Customer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (19 miles from Lake Villa, IL)
- 29 days ago
- Kenosha, WI (19 miles from Lake Villa, IL)
- 29 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Spanish Bilingual Remote Customer Service Representative
- Carpentersville, IL (22 miles from Lake Villa, IL)
- 30+ days ago
- Carpentersville, IL (22 miles from Lake Villa, IL)
- 30+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Lake Villa, IL
Moving to Lake Villa, IL? Find some basic demographic data about Lake Villa, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Lake Villa, IL
Highest Education Level
Customer Services in Lake Villa, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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