Customer Service Jobs in Joliet, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative II
- West Chicago, IL (24 miles from Joliet, IL)
- 1 day ago
- West Chicago, IL (24 miles from Joliet, IL)
- 1 day ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Business Insurance Client Service Representative
- Orland Park, IL (20 miles from Joliet, IL)
- 3 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 3 days ago
and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...
Customer Service Representative
- Burr Ridge, IL (20 miles from Joliet, IL)
- 4 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Spanish Bilingual Remote Customer Service Representative
- Clarendon Hills, IL (22 miles from Joliet, IL)
- 10 days ago
- Clarendon Hills, IL (22 miles from Joliet, IL)
- 10 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkULINE- Call Center Representative
- Burr Ridge, IL (20 miles from Joliet, IL)
- 11 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 11 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Associate
- Burr Ridge, IL (20 miles from Joliet, IL)
- 11 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 11 days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Required Qualifications : 2 years of Customer Service Experience or an appropriate combination of education and experience....
Commercial Lines Customer Service Representative
- Naperville, IL (16 miles from Joliet, IL)
- 12 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 12 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
- Warrenville, IL (20 miles from Joliet, IL)
- 12 days ago
- Warrenville, IL (20 miles from Joliet, IL)
- 12 days ago
Customer Service Rep II 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among...
Customer Service Representative
- Geneva, IL (24 miles from Joliet, IL)
- 18 days ago
- Geneva, IL (24 miles from Joliet, IL)
- 18 days ago
McCormick & Company, Incorporated, a global leader in flavor, is seeking a Customer Service Representative reporting to a Customer Care Team Manager This individual will work at the FONA located in...
Patient Customer Service Representative
- Oak Brook, IL (23 miles from Joliet, IL)
- 22 days ago
- Oak Brook, IL (23 miles from Joliet, IL)
- 22 days ago
The Patient Customer Service Representative provides a gold standard customer service experience for patients who have any questions or concerns regarding their care....
Customer Service Representative
- Orland Park, IL (20 miles from Joliet, IL)
- 23 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 23 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative - Full-Time Evenings
- Burr Ridge, IL (20 miles from Joliet, IL)
- 26 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 26 days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Customer Service Representative - Part-Time Evenings
- Burr Ridge, IL (20 miles from Joliet, IL)
- 26 days ago
- Burr Ridge, IL (20 miles from Joliet, IL)
- 26 days ago
As a Customer Service, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Personal Insurance Client Service Representative - R_309266-6153
- Orland Park, IL (20 miles from Joliet, IL)
- 27 days ago
- Orland Park, IL (20 miles from Joliet, IL)
- 27 days ago
Your Education and Experience Required Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Basic knowledge of personal lines insurance coverage The...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »