Customer Service Jobs in Joliet, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (West Chicago Area)
- West Chicago, IL (24 miles from Joliet, IL)
- 2 days ago
- West Chicago, IL (24 miles from Joliet, IL)
- 2 days ago
Service and Logistics Specialist!...
Customer Service Representative
- Downers Grove, IL (21 miles from Joliet, IL)
- 3 days ago
- Downers Grove, IL (21 miles from Joliet, IL)
- 3 days ago
The Customer Service Representative is responsible for developing and maintaining positive account relationships by functioning as an in-store customer service contact in order to meet customer expectations...
Customer Service Representative
- Bolingbrook, IL (13 miles from Joliet, IL)
- 3 days ago
- Bolingbrook, IL (13 miles from Joliet, IL)
- 3 days ago
Keep Freight Rolling: Become a Logistics Customer Service Pro! Are you ready to take your logistics experience to the next level?...
Customer Service Representative, Overnights
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 4 days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 4 days ago
want you to join our team as a Customer Service Representative....
Commercial Lines Customer Service Representative
- Naperville, IL (16 miles from Joliet, IL)
- 5 days ago
- Naperville, IL (16 miles from Joliet, IL)
- 5 days ago
Licenses and Certifications: Licensed Property & Casualty Insurance Agent. Skills & Experience to Be Successful: Extensive knowledge of all commercial lines' insurance coverages and forms....
Insurance Agency Customer Service Representative
- New Lenox, IL (13 miles from Joliet, IL)
- 6 days ago
- New Lenox, IL (13 miles from Joliet, IL)
- 6 days ago
As a Customer Service Representative, you'll wear many hats, including using consultative techniques to attract, retain and sell insurance products and ensure excellent customer experiences....
Customer Service Representative
- West Chicago, IL (24 miles from Joliet, IL)
- 6 days ago
- West Chicago, IL (24 miles from Joliet, IL)
- 6 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative I
- Woodridge, IL (16 miles from Joliet, IL)
- 7 days ago
- Woodridge, IL (16 miles from Joliet, IL)
- 7 days ago
Our client, a leading provider in customer service solutions, is seeking a Customer Service Representative I to join their team....
Customer Service Associate - Part Time
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 11 days ago
- Glen Ellyn, IL (24 miles from Joliet, IL)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Representative/Cashier
- Westmont, IL (22 miles from Joliet, IL)
- 27 days ago
- Westmont, IL (22 miles from Joliet, IL)
- 27 days ago
We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative II
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
Required skills for this Customer Service Representative Specialist job: High School Diploma or Equivalent. 2-4 years customer service-related experience required....
Customer Service Representative
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
- Naperville, IL (16 miles from Joliet, IL)
- 30+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative - Labs (on-site)
- Aurora, IL (17 miles from Joliet, IL)
- 30+ days ago
- Aurora, IL (17 miles from Joliet, IL)
- 30+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Customer Service Representative
- Lisle, IL (18 miles from Joliet, IL)
- 45+ days ago
- Lisle, IL (18 miles from Joliet, IL)
- 45+ days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Joliet, IL
Moving to Joliet, IL? Find some basic demographic data about Joliet, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Joliet, IL
Highest Education Level
Customer Services in Joliet, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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