Customer Service Jobs in Hoffman Estates, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Logistics Customer Service Rep
- Arlington Heights, IL (9 miles from Hoffman Estates, IL)
- 6 hours ago
- Arlington Heights, IL (9 miles from Hoffman Estates, IL)
- 6 hours ago
Logistics Customer Service Rep Moran Transportation Corporation provides regional, less than truckload (LTL) services throughout the states of Illinois, Indiana, Wisconsin, Minnesota, and Missouri markets...
Customer Service Representative
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 10 hours ago
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 10 hours ago
service to our customers....
Customer Service Rep. - Skokie, IL
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 2 days ago
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 2 days ago
Participates in a team environment to promote customer satisfaction and consistent service following the customer service model....
Customer Service Representative - Commercial Lines
- Elk Grove Village, IL (13 miles from Hoffman Estates, IL)
- 2 days ago
- Elk Grove Village, IL (13 miles from Hoffman Estates, IL)
- 2 days ago
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
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Customer Service Representative - FS
- Elgin, IL (10 miles from Hoffman Estates, IL)
- 3 days ago
- Elgin, IL (10 miles from Hoffman Estates, IL)
- 3 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative - Bilingual
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 3 days ago
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 3 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Representative - Patient Registration
- Elgin, IL (10 miles from Hoffman Estates, IL)
- 4 days ago
- Elgin, IL (10 miles from Hoffman Estates, IL)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Bilingual in Spanish
- Downers Grove, IL (24 miles from Hoffman Estates, IL)
- 5 days ago
- Downers Grove, IL (24 miles from Hoffman Estates, IL)
- 5 days ago
. + 6 months previous customer service experience required....
Retail Customer Service Associate
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 6 days ago
- Des Plaines, IL (15 miles from Hoffman Estates, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Retail Customer Service Associate
- Evanston, IL (24 miles from Hoffman Estates, IL)
- 6 days ago
- Evanston, IL (24 miles from Hoffman Estates, IL)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2450 Main St, Evanston, IL 60202...
Customer Service Representative
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 7 days ago
- Lombard, IL (20 miles from Hoffman Estates, IL)
- 7 days ago
Customer Service Representative 2.8 2.8 out of 5 stars Lombard, IL Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led...
Customer Service Representative - Consumer Phones
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 13 days ago
- McHenry, IL (14 miles from Hoffman Estates, IL)
- 13 days ago
Education and Critical Skills/Experience - Temporary Customer Service Representative Minimum one year experience as a Customer Service Representative, in a Call Center environment preferred; measured...
Remote Customer Service Representative
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 14 days ago
- Waukegan, IL (21 miles from Hoffman Estates, IL)
- 14 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 14 days ago
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 14 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative II
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 16 days ago
- Northlake, IL (21 miles from Hoffman Estates, IL)
- 16 days ago
Service Description The Customer Service Representative II is responsible for ensure outstanding customer experience through accurate order entry, providing product information, tracking orders and...
Remote WorkDemographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hoffman Estates, IL
Highest Education Level
Customer Services in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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