Customer Service Jobs in Hoffman Estates, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Call-Center)- Waukegan, IL
- Gurnee, IL (18 miles from Hoffman Estates, IL)
- 17 hours ago
- Gurnee, IL (18 miles from Hoffman Estates, IL)
- 17 hours ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Customer Service Representative
- Franklin Park, IL (20 miles from Hoffman Estates, IL)
- 18 hours ago
- Franklin Park, IL (20 miles from Hoffman Estates, IL)
- 18 hours ago
For our Ammeraal Beltech and AMMEGA Operations team, we are currently looking for a customer service representative (CSR) The Customer Service Representative is responsible for managing accounts through...
Customer Service Representative - Part- Time
- Mundelein, IL (9 miles from Hoffman Estates, IL)
- 1 day ago
- Mundelein, IL (9 miles from Hoffman Estates, IL)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Spanish Bilingual Remote Customer Service Representative
- Carpentersville, IL (7 miles from Hoffman Estates, IL)
- 1 day ago
- Carpentersville, IL (7 miles from Hoffman Estates, IL)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
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Customer Service Representative
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 1 day ago
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 1 day ago
We are currently seeking a Customer Service Representative to partner with our sales team to deliver superior customer service to his/her assigned international accounts....
Customer Service Representative - Overnights
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 2 days ago
- Glenview, IL (17 miles from Hoffman Estates, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Rolling Meadows, IL (8 miles from Hoffman Estates, IL)
- 2 days ago
- Rolling Meadows, IL (8 miles from Hoffman Estates, IL)
- 2 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Wilmot, WI (24 miles from Hoffman Estates, IL)
- 2 days ago
- Wilmot, WI (24 miles from Hoffman Estates, IL)
- 2 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Rolling Meadows, IL (8 miles from Hoffman Estates, IL)
- 2 days ago
- Rolling Meadows, IL (8 miles from Hoffman Estates, IL)
- 2 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
- Warrenville, IL (23 miles from Hoffman Estates, IL)
- 3 days ago
- Warrenville, IL (23 miles from Hoffman Estates, IL)
- 3 days ago
Customer Service Rep II 3.7 3.7 out of 5 stars Warrenville, IL Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among...
Seasonal Customer Service Representative - Woodfield Shopping Center
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 5 days ago
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 5 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 6 days ago
- Schaumburg, IL (9 miles from Hoffman Estates, IL)
- 6 days ago
You will serve as the Customer Service Representative....
Seasonal Customer Service Representative - Old Orchard Center
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 7 days ago
- Skokie, IL (23 miles from Hoffman Estates, IL)
- 7 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative II
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 7 days ago
- Melrose Park, IL (23 miles from Hoffman Estates, IL)
- 7 days ago
Intermediate knowledge of customer service principles and practices. Analytical skills and good service orientation....
Customer Service Representative
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 9 days ago
- Geneva, IL (21 miles from Hoffman Estates, IL)
- 9 days ago
McCormick & Company, Incorporated, a global leader in flavor, is seeking a Customer Service Representative reporting to a Customer Care Team Manager This individual will work at the FONA located in...
Demographic Data for Hoffman Estates, IL
Moving to Hoffman Estates, IL? Find some basic demographic data about Hoffman Estates, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hoffman Estates, IL
Highest Education Level
Customer Services in Hoffman Estates, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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