Customer Service Jobs in Hillside, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 78 Jobs

Retail Customer Service Associate

  • Des Plaines, IL (12 miles from Hillside, IL)
  • 4 hours ago
  • Des Plaines, IL (12 miles from Hillside, IL)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...

Customer Service Representative - Patient Registration

  • Aurora, IL (19 miles from Hillside, IL)
  • 12 hours ago
  • Aurora, IL (19 miles from Hillside, IL)
  • 12 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Rep-State Farm Agent Team Member

  • Chicago, IL (12 miles from Hillside, IL)
  • 18 hours ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 18 hours ago

. - Provide prompt, accurate, and friendly insurance customer service....

Customer Service Rep

  • Wilmette, IL (17 miles from Hillside, IL)
  • 1 day ago
  • Wilmette, IL (17 miles from Hillside, IL)
  • 1 day ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative (10:00am - 7:00pm)

  • Barrington, IL (24 miles from Hillside, IL)
  • 2 days ago
  • Barrington, IL (24 miles from Hillside, IL)
  • 2 days ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Customer Service Rep

  • Northbrook, IL (17 miles from Hillside, IL)
  • 3 days ago
  • Northbrook, IL (17 miles from Hillside, IL)
  • 3 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative

  • Chicago, IL (12 miles from Hillside, IL)
  • 3 days ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 3 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Schaumburg, IL (14 miles from Hillside, IL)
  • 3 days ago
  • Schaumburg, IL (14 miles from Hillside, IL)
  • 3 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative

  • Naperville, IL (13 miles from Hillside, IL)
  • 3 days ago
  • Naperville, IL (13 miles from Hillside, IL)
  • 3 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Business Insurance Client Service Representative

  • Chicago, IL (12 miles from Hillside, IL)
  • 3 days ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 3 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Showroom Customer Service Representative

  • Chicago, IL (12 miles from Hillside, IL)
  • 5 days ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 5 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative (RSS)

  • Hoffman Estates, IL (24 miles from Hillside, IL)
  • 5 days ago
  • Hoffman Estates, IL (24 miles from Hillside, IL)
  • 5 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

Customer Service Representative

  • Woodridge, IL (11 miles from Hillside, IL)
  • 6 days ago
  • Woodridge, IL (11 miles from Hillside, IL)
  • 6 days ago

Job Requirements High standards for excellence, integrity and customer service Excellent customer service skills Ability to resolve conflict in a professional and decisive manner Foundational sales...

Retail Customer Service Representative/Cashier

  • Westmont, IL (6 miles from Hillside, IL)
  • 7 days ago
  • Westmont, IL (6 miles from Hillside, IL)
  • 7 days ago

We are currently seeking self-motivated, results-oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....

Customer Service Representative (Hybrid)

  • Itasca, IL (9 miles from Hillside, IL)
  • 8 days ago
  • Itasca, IL (9 miles from Hillside, IL)
  • 8 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Demographic Data for Hillside, IL

Moving to Hillside, IL? Find some basic demographic data about Hillside, IL below.


Local
National
8,337
319
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Hillside, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hillside, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hillside, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »