Customer Service Jobs in Highwood, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs

Customer Service Representative

  • Elmhurst, IL (22 miles from Highwood, IL)
  • 1 day ago
  • Elmhurst, IL (22 miles from Highwood, IL)
  • 1 day ago

This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....

Part Time Customer Service Associate

  • Evanston, IL (11 miles from Highwood, IL)
  • 1 day ago
  • Evanston, IL (11 miles from Highwood, IL)
  • 1 day ago

Job Description Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to...

Customer Service Representative

  • Deerfield, IL (3 miles from Highwood, IL)
  • 1 day ago
  • Deerfield, IL (3 miles from Highwood, IL)
  • 1 day ago

Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...

Business Insurance Client Service Representative

  • Chicago, IL (22 miles from Highwood, IL)
  • 1 day ago
  • Chicago, IL (22 miles from Highwood, IL)
  • 1 day ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

Remote Healthcare Customer Service Representative

  • Chicago, IL (22 miles from Highwood, IL)
  • 3 days ago
  • Chicago, IL (22 miles from Highwood, IL)
  • 3 days ago

**Requirement for Remote Call Center Representative:** Successfully complete customer service assessment & typing test....

Remote Work

Customer Service Associate - 7am - 3:30pm

  • Northlake, IL (20 miles from Highwood, IL)
  • 3 days ago
  • Northlake, IL (20 miles from Highwood, IL)
  • 3 days ago

Preferred Qualifications Prior experience working in multiple departments in a distribution center. Previous experience operating material handling equipment. Ability to understand written...

Customer Service Representative - Overnights

  • Rolling Meadows, IL (14 miles from Highwood, IL)
  • 4 days ago
  • Rolling Meadows, IL (14 miles from Highwood, IL)
  • 4 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Pleasant Prairie, WI (22 miles from Highwood, IL)
  • 4 days ago
  • Pleasant Prairie, WI (22 miles from Highwood, IL)
  • 4 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • Pleasant Prairie, WI (22 miles from Highwood, IL)
  • 8 days ago
  • Pleasant Prairie, WI (22 miles from Highwood, IL)
  • 8 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Bilingual Customer Service Representative

  • Northbrook, IL (6 miles from Highwood, IL)
  • 8 days ago
  • Northbrook, IL (6 miles from Highwood, IL)
  • 8 days ago

We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....

Remote Work

Will Call Customer Service Representative (CRL)

  • Hoffman Est, IL (17 miles from Highwood, IL)
  • 8 days ago
  • Hoffman Est, IL (17 miles from Highwood, IL)
  • 8 days ago

Customer Service...

Customer Service Representative

  • Chicago, IL (22 miles from Highwood, IL)
  • 8 days ago
  • Chicago, IL (22 miles from Highwood, IL)
  • 8 days ago

A company in the Chicago area is looking for a Customer Service Representative to join their team....

Customer Service Representative - PT

  • Chicago, IL (22 miles from Highwood, IL)
  • 9 days ago
  • Chicago, IL (22 miles from Highwood, IL)
  • 9 days ago

service....

Customer Service Rep

  • Chicago, IL (22 miles from Highwood, IL)
  • 9 days ago
  • Chicago, IL (22 miles from Highwood, IL)
  • 9 days ago

Minimum of 2 years of experience in a customer service or technical support role, preferably in a technology-related industry....

Customer Service Representative (Call-Center)- Waukegan, IL

  • Gurnee, IL (13 miles from Highwood, IL)
  • 9 days ago
  • Gurnee, IL (13 miles from Highwood, IL)
  • 9 days ago

As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....

Demographic Data for Highwood, IL

Moving to Highwood, IL? Find some basic demographic data about Highwood, IL below.


Local
National
5,102
158
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Highwood, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Highwood, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Highwood, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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