Customer Service Jobs in Hickory Hills, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 70 Jobs

Customer Service Representative (Bilingual)

  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 1 day ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Downers Grove, IL (12 miles from Hickory Hills, IL)
  • 1 day ago
  • Downers Grove, IL (12 miles from Hickory Hills, IL)
  • 1 day ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Bilingual Spanish/English Customer Service Representative-CWB (Chubb Workplace Benefits)

  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 1 day ago
  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 1 day ago

service is a plus!...

Customer Service Representative - West Chicago IL or Fredericksburg VA

  • West Chicago, IL (23 miles from Hickory Hills, IL)
  • 1 day ago
  • West Chicago, IL (23 miles from Hickory Hills, IL)
  • 1 day ago

Service and Logistics Specialist!...

Retail Loss Prevention Customer Service Associate I

  • Lombard, IL (14 miles from Hickory Hills, IL)
  • 2 days ago
  • Lombard, IL (14 miles from Hickory Hills, IL)
  • 2 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

ULINE- Customer Service Representative

  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 2 days ago
  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 2 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative

  • Itasca, IL (19 miles from Hickory Hills, IL)
  • 2 days ago
  • Itasca, IL (19 miles from Hickory Hills, IL)
  • 2 days ago

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....

Part Time Customer Service Associate

  • Evanston, IL (23 miles from Hickory Hills, IL)
  • 2 days ago
  • Evanston, IL (23 miles from Hickory Hills, IL)
  • 2 days ago

service or technical support role, preferably in a technology-related industry. * Basic experience in networking functions including IP addresses and DNS, print servers * 1-2 Years customer service...

Business Insurance Client Service Representative - R_312624-6153

  • Orland Park, IL (7 miles from Hickory Hills, IL)
  • 2 days ago
  • Orland Park, IL (7 miles from Hickory Hills, IL)
  • 2 days ago

and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding Proficiency in Microsoft Outlook, Excel and Word Commitment to advancing your insurance knowledge via training...

NetCredit Customer Service Representative (Remote)

  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 3 days ago
  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 3 days ago

As a Customer Service Representative, you will undergo a comprehensive 4-week training program to specialize in one particular brand....

Remote Work

Bilingual Customer Service Representative

  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 3 days ago
  • Chicago, IL (15 miles from Hickory Hills, IL)
  • 3 days ago

Apply to be an Customer Service Representative today! #P3 #CB 9872568...

Customer Service Representative - Electrical

  • Hammond, IN (17 miles from Hickory Hills, IL)
  • 4 days ago
  • Hammond, IN (17 miles from Hickory Hills, IL)
  • 4 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Elmhurst, IL (12 miles from Hickory Hills, IL)
  • 6 days ago
  • Elmhurst, IL (12 miles from Hickory Hills, IL)
  • 6 days ago

This application is for consideration for a variety of full-time, direct hire Customer Service and Operations opportunities with Walser Automotive Group....

Part Time Customer Service Associate

  • Evanston, IL (23 miles from Hickory Hills, IL)
  • 6 days ago
  • Evanston, IL (23 miles from Hickory Hills, IL)
  • 6 days ago

Customer Service Associate Mailroom - Part Time Shipping/Receiving/Delivery Associate About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to support mail and...

Customer Service Representative

  • Glenview, IL (24 miles from Hickory Hills, IL)
  • 6 days ago
  • Glenview, IL (24 miles from Hickory Hills, IL)
  • 6 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Demographic Data for Hickory Hills, IL

Moving to Hickory Hills, IL? Find some basic demographic data about Hickory Hills, IL below.


Local
National
14,420
395
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Hickory Hills, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Hickory Hills, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hickory Hills, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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