Customer Service Jobs in Great Lakes, IL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 30 Jobs

Customer Service Representative

Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...

Retail Customer Service Associate

  • Des Plaines, IL (17 miles from Great Lakes, IL)
  • 4 days ago
  • Des Plaines, IL (17 miles from Great Lakes, IL)
  • 4 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...

Customer Service Rep

  • Wilmette, IL (17 miles from Great Lakes, IL)
  • 5 days ago
  • Wilmette, IL (17 miles from Great Lakes, IL)
  • 5 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative - Overnights

  • Park City, IL (3 miles from Great Lakes, IL)
  • 6 days ago
  • Park City, IL (3 miles from Great Lakes, IL)
  • 6 days ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative (10:00am - 7:00pm)

  • Barrington, IL (18 miles from Great Lakes, IL)
  • 7 days ago
  • Barrington, IL (18 miles from Great Lakes, IL)
  • 7 days ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Customer Service Rep

  • Northbrook, IL (13 miles from Great Lakes, IL)
  • 7 days ago
  • Northbrook, IL (13 miles from Great Lakes, IL)
  • 7 days ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...

Customer Service Representative

  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 7 days ago
  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 7 days ago

Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....

Customer Service Representative (RSS)

  • Hoffman Estates, IL (18 miles from Great Lakes, IL)
  • 9 days ago
  • Hoffman Estates, IL (18 miles from Great Lakes, IL)
  • 9 days ago

One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....

Customer Service Representative (Hybrid)

  • Itasca, IL (24 miles from Great Lakes, IL)
  • 12 days ago
  • Itasca, IL (24 miles from Great Lakes, IL)
  • 12 days ago

Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...

Customer Service Representative

  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 14 days ago
  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 14 days ago

You will serve as the Customer Service Representative....

Customer Service Representative

  • Vernon Hills, IL (7 miles from Great Lakes, IL)
  • 14 days ago
  • Vernon Hills, IL (7 miles from Great Lakes, IL)
  • 14 days ago

Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...

Customer Service Representative

  • Bristol, WI (19 miles from Great Lakes, IL)
  • 15 days ago
  • Bristol, WI (19 miles from Great Lakes, IL)
  • 15 days ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Patient Registration

  • Des Plaines, IL (17 miles from Great Lakes, IL)
  • 15 days ago
  • Des Plaines, IL (17 miles from Great Lakes, IL)
  • 15 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Loss Prevention Associate I

  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 22 days ago
  • Schaumburg, IL (22 miles from Great Lakes, IL)
  • 22 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Representative - Bilingual

  • Wilmot, WI (22 miles from Great Lakes, IL)
  • 22 days ago
  • Wilmot, WI (22 miles from Great Lakes, IL)
  • 22 days ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Great Lakes, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Great Lakes, IL offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Great Lakes, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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