Customer Service Jobs in Great Lakes, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Great Lakes, IL)
- 2 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (19 miles from Great Lakes, IL)
- 2 days ago
Excellent communication and customer service abilities. Prior experience in insurance or a related field is a plus, but we're also excited to train the right candidate!...
Retail Customer Service Associate
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 4 days ago
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
- Wilmette, IL (17 miles from Great Lakes, IL)
- 5 days ago
- Wilmette, IL (17 miles from Great Lakes, IL)
- 5 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative - Overnights
- Park City, IL (3 miles from Great Lakes, IL)
- 6 days ago
- Park City, IL (3 miles from Great Lakes, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative (10:00am - 7:00pm)
- Barrington, IL (18 miles from Great Lakes, IL)
- 7 days ago
- Barrington, IL (18 miles from Great Lakes, IL)
- 7 days ago
What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....
- Northbrook, IL (13 miles from Great Lakes, IL)
- 7 days ago
- Northbrook, IL (13 miles from Great Lakes, IL)
- 7 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 7 days ago
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 7 days ago
Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field. Excellent interpersonal and communication skills....
Customer Service Representative (RSS)
- Hoffman Estates, IL (18 miles from Great Lakes, IL)
- 9 days ago
- Hoffman Estates, IL (18 miles from Great Lakes, IL)
- 9 days ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative (Hybrid)
- Itasca, IL (24 miles from Great Lakes, IL)
- 12 days ago
- Itasca, IL (24 miles from Great Lakes, IL)
- 12 days ago
Adecco is currently assisting one of its clients in their search for a Hybrid Customer Service Representative in Itasca, IL!...
Customer Service Representative
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 14 days ago
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 14 days ago
You will serve as the Customer Service Representative....
Customer Service Representative
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 14 days ago
- Vernon Hills, IL (7 miles from Great Lakes, IL)
- 14 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Bristol, WI (19 miles from Great Lakes, IL)
- 15 days ago
- Bristol, WI (19 miles from Great Lakes, IL)
- 15 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Patient Registration
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 15 days ago
- Des Plaines, IL (17 miles from Great Lakes, IL)
- 15 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Loss Prevention Associate I
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 22 days ago
- Schaumburg, IL (22 miles from Great Lakes, IL)
- 22 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Bilingual
- Wilmot, WI (22 miles from Great Lakes, IL)
- 22 days ago
- Wilmot, WI (22 miles from Great Lakes, IL)
- 22 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Great Lakes, IL
Highest Education Level
Customer Services in Great Lakes, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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