Customer Service Jobs in Grayslake, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (RSS)
- Hoffman Estates, IL (13 miles from Grayslake, IL)
- 1 day ago
- Hoffman Estates, IL (13 miles from Grayslake, IL)
- 1 day ago
One to two years' experience in administration and customer service. Experience in property management, real estate, or residential management industries preferred....
Customer Service Representative
- Schaumburg, IL (20 miles from Grayslake, IL)
- 5 days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 5 days ago
You will serve as the Customer Service Representative....
Customer Service Representative - Overnights
- Bristol, WI (15 miles from Grayslake, IL)
- 6 days ago
- Bristol, WI (15 miles from Grayslake, IL)
- 6 days ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative
- Bristol, WI (15 miles from Grayslake, IL)
- 6 days ago
- Bristol, WI (15 miles from Grayslake, IL)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - HIRING ASAP
- East Dundee, IL (19 miles from Grayslake, IL)
- 6 days ago
- East Dundee, IL (19 miles from Grayslake, IL)
- 6 days ago
, returns, Microsoft outlook, Microsoft word, di Additional Skills & Qualifications Customer Service Experience (2-3 years of retail or office) Microsoft Outlook, Word, and Excel(spreadsheets) Office...
Customer Service Representative - Patient Registration
- Des Plaines, IL (21 miles from Grayslake, IL)
- 7 days ago
- Des Plaines, IL (21 miles from Grayslake, IL)
- 7 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative, Medicare Pharmacy
- Kenosha, WI (23 miles from Grayslake, IL)
- 7 days ago
- Kenosha, WI (23 miles from Grayslake, IL)
- 7 days ago
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Pricing Coordinator/Customer Service Representative
- Schaumburg, IL (20 miles from Grayslake, IL)
- 12 days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 12 days ago
The Customer Service Representative responsibilities will include partnering with our sales team to deliver superior customer service to his/her assigned accounts....
Retail Loss Prevention Customer Service Associate I
- Schaumburg, IL (20 miles from Grayslake, IL)
- 13 days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 13 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative - Bilingual
- Wilmot, WI (13 miles from Grayslake, IL)
- 13 days ago
- Wilmot, WI (13 miles from Grayslake, IL)
- 13 days ago
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...
Senior Customer Service Representative
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 14 days ago
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 14 days ago
Qualifications 5-7 years of proven success as a Customer Service Representative, with 5+ years of experience in business-to-business customer service....
Customer Service Representative
- Deerfield, IL (14 miles from Grayslake, IL)
- 17 days ago
- Deerfield, IL (14 miles from Grayslake, IL)
- 17 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Hour location_on Deerfield, Illinois work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Bilingual Customer Service Representative
- Northbrook, IL (18 miles from Grayslake, IL)
- 24 days ago
- Northbrook, IL (18 miles from Grayslake, IL)
- 24 days ago
We're seeking a Bilingual Customer Service Representative to handle inbound calls, texts, and emailsgathering claim info before passing it to our adjusters....
Remote WorkWill Call Customer Service Representative (CRL)
- Hoffman Est, IL (13 miles from Grayslake, IL)
- 24 days ago
- Hoffman Est, IL (13 miles from Grayslake, IL)
- 24 days ago
Customer Service...
Customer Service Representative (Call-Center)- Waukegan, IL
- Kenosha, WI (23 miles from Grayslake, IL)
- 26 days ago
- Kenosha, WI (23 miles from Grayslake, IL)
- 26 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Demographic Data for Grayslake, IL
Moving to Grayslake, IL? Find some basic demographic data about Grayslake, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grayslake, IL
Highest Education Level
Customer Services in Grayslake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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