Customer Service Jobs in Grayslake, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Call-Center)- 10:30AM SHIFT
- Libertyville, IL (6 miles from Grayslake, IL)
- 2 days ago
- Libertyville, IL (6 miles from Grayslake, IL)
- 2 days ago
As the company founded by utility operators, it is our goal to remain the industry's top technical and customer service leader....
Transportation Customer Service Representative
- Kenosha, WI (23 miles from Grayslake, IL)
- 5 days ago
- Kenosha, WI (23 miles from Grayslake, IL)
- 5 days ago
COME JOIN THE TEAM! Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities,...
Associate Customer Service Representative
- Kenosha, WI (23 miles from Grayslake, IL)
- 6 days ago
- Kenosha, WI (23 miles from Grayslake, IL)
- 6 days ago
Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...
Remote WorkLicensed Customer Service Rep - Vernon Hills
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 11 days ago
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 11 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Rep - Vernon Hills
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 11 days ago
- Vernon Hills, IL (8 miles from Grayslake, IL)
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Licensed Customer Service Rep - Crystal Lake
- Crystal Lake, IL (13 miles from Grayslake, IL)
- 20 days ago
- Crystal Lake, IL (13 miles from Grayslake, IL)
- 20 days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Branch Customer Service Rep. - Crystal Lake
- Crystal Lake, IL (13 miles from Grayslake, IL)
- 20 days ago
- Crystal Lake, IL (13 miles from Grayslake, IL)
- 20 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative
- Glenview, IL (21 miles from Grayslake, IL)
- 24 days ago
- Glenview, IL (21 miles from Grayslake, IL)
- 24 days ago
8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of a Customer Service Representative to join our growing team....
Customer Service Rep - Spanish Required
- Wilmette, IL (24 miles from Grayslake, IL)
- 29 days ago
- Wilmette, IL (24 miles from Grayslake, IL)
- 29 days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What You'll Do As a Customer Service Representative, you will be responsible...
Customer Service Rep - Spanish Required
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...
Customer Service Representative
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
- Northbrook, IL (18 miles from Grayslake, IL)
- 30+ days ago
Experience in customer service, retail, or sales preferred....
Customer Service Representative
- Waukegan, IL (10 miles from Grayslake, IL)
- 30+ days ago
- Waukegan, IL (10 miles from Grayslake, IL)
- 30+ days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Customer Service Representative
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 30+ days ago
- Arlington Heights, IL (15 miles from Grayslake, IL)
- 30+ days ago
Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...
Retail Customer Service Associate
- Des Plaines, IL (21 miles from Grayslake, IL)
- 45+ days ago
- Des Plaines, IL (21 miles from Grayslake, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 101 W Oakton St, Des Plaines, IL...
Customer Service Representative
- Schaumburg, IL (20 miles from Grayslake, IL)
- 45+ days ago
- Schaumburg, IL (20 miles from Grayslake, IL)
- 45+ days ago
You will serve as the Customer Service Representative....
Demographic Data for Grayslake, IL
Moving to Grayslake, IL? Find some basic demographic data about Grayslake, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grayslake, IL
Highest Education Level
Customer Services in Grayslake, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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