Customer Service Jobs in Granite City, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Florissant, MO (15 miles from Granite City, IL)
- 2 hours ago
- Florissant, MO (15 miles from Granite City, IL)
- 2 hours ago
You will support our Property & Casualty insurance team in delivering exceptional service every day....
Insurance Customer Service Representative (Fully Remote)
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
You must be licensed to in Property & Casualty insurance in Missouri....
Remote WorkCustomer Service Representative (Job #: 041625)
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 1 day ago
Adhering to all company policies and procedures Skills Needed: Exceptional customer service aptitude....
Retail Customer Service Associate
- Saint Louis, MO (8 miles from Granite City, IL)
- 2 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Customer Service Representative I - OFMD Washington University in St. Louis
- Saint Louis, MO (8 miles from Granite City, IL)
- 5 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 5 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / Hourly The salary range reflects base salaries...
Customer Service Representative I - OFMD
- Saint Louis, MO (8 miles from Granite City, IL)
- 6 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 6 days ago
Skills: Customer Service, Organizational Commitment, Professional Integrity, Strive for Excellence, Teamwork Grade G05-H Salary Range $17.03 - $24.61 / HourlyThe salary range reflects base salaries...
Hybrid Customer Service Representative
- Earth City, MO (19 miles from Granite City, IL)
- 6 days ago
- Earth City, MO (19 miles from Granite City, IL)
- 6 days ago
HYBRID CUSTOMER SERVICE REPRESENTATIVE HYBRID 1 day/week in EARTH CITY, MISSOURI Due to our expansive growth, we are seeking Hybrid Customer Service Associates who are looking for an opportunity to...
Remote Work- Saint Louis, MO (8 miles from Granite City, IL)
- 6 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 6 days ago
Demonstrated ability to effectively use Office 365 applications The Impact You Will Make: The ability to learn and grow as a Customer Service Rep Professional....
Spanish Bilingual Remote Customer Service Representative
- Columbia, IL (20 miles from Granite City, IL)
- 7 days ago
- Columbia, IL (20 miles from Granite City, IL)
- 7 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkLead Customer Service Rep/Make Ready Coordinator - Real Estate
- University City, MO (12 miles from Granite City, IL)
- 10 days ago
- University City, MO (12 miles from Granite City, IL)
- 10 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Lead Customer Service Rep/Make Ready Coordinator - Real Estate
- Saint Louis, MO (8 miles from Granite City, IL)
- 12 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 12 days ago
Skills: Accounting, Call Center, Computer Literacy, Critical Thinking, Customer Empathy, Customer-Oriented, Customer Relationships, Customer Service, Educational Institutions, Identifying Customer Needs...
Customer Service Representative
- Saint Louis, MO (8 miles from Granite City, IL)
- 25 days ago
- Saint Louis, MO (8 miles from Granite City, IL)
- 25 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
- Saint Peters, MO (22 miles from Granite City, IL)
- 30+ days ago
- Saint Peters, MO (22 miles from Granite City, IL)
- 30+ days ago
Close Customer Service Rep Saint Peters, Missouri Office/Professional 321 days ago Apply Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders...
Loss Prevention Customer Service Associate
- Saint Peters, MO (22 miles from Granite City, IL)
- 30+ days ago
- Saint Peters, MO (22 miles from Granite City, IL)
- 30+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Saint Charles, MO (20 miles from Granite City, IL)
- 45+ days ago
- Saint Charles, MO (20 miles from Granite City, IL)
- 45+ days ago
service focused field or environment Authorization to work in the United States indefinitely without restriction or sponsorship Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as...
Demographic Data for Granite City, IL
Moving to Granite City, IL? Find some basic demographic data about Granite City, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Granite City, IL
Highest Education Level
Customer Services in Granite City, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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