Customer Service Jobs in Geneseo, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative
- Davenport, IA (22 miles from Geneseo, IL)
- 1 day ago
- Davenport, IA (22 miles from Geneseo, IL)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
- Rock Island, IL (22 miles from Geneseo, IL)
- 3 days ago
- Rock Island, IL (22 miles from Geneseo, IL)
- 3 days ago
You will be an integral part of our sales & customer service teamthat works collaboratively in servicing our customers....
Retail Customer Service Associate
- Milan, IL (23 miles from Geneseo, IL)
- 7 days ago
- Milan, IL (23 miles from Geneseo, IL)
- 7 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Associate Customer Service Representative
- Bettendorf, IA (17 miles from Geneseo, IL)
- 16 days ago
- Bettendorf, IA (17 miles from Geneseo, IL)
- 16 days ago
ABOUT THE ROLE REPAY is looking for an Associate Customer Service Representative to provide an excellent customer support experience to our clients, agents, and partners....
Customer Service Representative, PT 1st Shift
- East Moline, IL (12 miles from Geneseo, IL)
- 17 days ago
- East Moline, IL (12 miles from Geneseo, IL)
- 17 days ago
Store 4701212: 1827 18th Ave, East Moline, Illinois 61244 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Nights and Weekend
- Moline, IL (17 miles from Geneseo, IL)
- 26 days ago
- Moline, IL (17 miles from Geneseo, IL)
- 26 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Bilingual French And English
- Moline, IL (17 miles from Geneseo, IL)
- 27 days ago
- Moline, IL (17 miles from Geneseo, IL)
- 27 days ago
Our client, a dynamic organization in the customer service industry, is seeking Customer Service Representatives to join their team....
70182-LP Customer Service Associate II-427
- Davenport, IA (22 miles from Geneseo, IL)
- 45+ days ago
- Davenport, IA (22 miles from Geneseo, IL)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rock Island, IL (22 miles from Geneseo, IL)
- 60+ days ago
- Rock Island, IL (22 miles from Geneseo, IL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Days and Weekend Availability
- Moline, IL (17 miles from Geneseo, IL)
- 60+ days ago
- Moline, IL (17 miles from Geneseo, IL)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Morning
- Moline, IL (17 miles from Geneseo, IL)
- 90+ days ago
- Moline, IL (17 miles from Geneseo, IL)
- 90+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Medical Customer Service Representative
- Moline, IL (17 miles from Geneseo, IL)
- 90+ days ago
- Moline, IL (17 miles from Geneseo, IL)
- 90+ days ago
WHAT WE DO: Meduit is seeking Medical Customer Service Representativesat our Moline, IL office....
Demographic Data for Geneseo, IL
Moving to Geneseo, IL? Find some basic demographic data about Geneseo, IL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Geneseo, IL
Highest Education Level
Customer Services in Geneseo, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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