Customer Service Jobs in Fults, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual Remote Customer Service Representative
- Waterloo, IL (9 miles from Fults, IL)
- 2 days ago
- Waterloo, IL (9 miles from Fults, IL)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkBanking Customer Service Representative (On-Site)
- Arnold, MO (20 miles from Fults, IL)
- 30+ days ago
- Arnold, MO (20 miles from Fults, IL)
- 30+ days ago
Job Title: Banking Customer Service Representative (On-Site) Job Description The Banking Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the web....
Customer Service Representative - Part-time PRN
- Hillsboro, MO (21 miles from Fults, IL)
- 45+ days ago
- Hillsboro, MO (21 miles from Fults, IL)
- 45+ days ago
Strong customer service background. Excellent telephone skills. Knowledge of standard office procedures and use of office equipment....
Bilingual Customer Service Representative - Contact Center
- Belleville, IL (23 miles from Fults, IL)
- 45+ days ago
- Belleville, IL (23 miles from Fults, IL)
- 45+ days ago
The primary responsibility of the Customer Service Representative is to provide customer service support in English and Spanish to customers through phone, email, and chat in a contact center setting...
Customer Service Rep (01613) - 10736 Business Rt 21
- Hillsboro, MO (21 miles from Fults, IL)
- 90+ days ago
- Hillsboro, MO (21 miles from Fults, IL)
- 90+ days ago
Provide amazing Customer service. Execute time management skills & the ability to multi-task in a competitive work environment....
Customer Service Representative
- Belleville, IL (23 miles from Fults, IL)
- 90+ days ago
- Belleville, IL (23 miles from Fults, IL)
- 90+ days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- De Soto, MO (20 miles from Fults, IL)
- 90+ days ago
- De Soto, MO (20 miles from Fults, IL)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Fults, IL
Moving to Fults, IL? Find some basic demographic data about Fults, IL below.
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Salary for Customer Service Jobs in Fults, IL
Highest Education Level
Customer Services in Fults, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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