Customer Service Jobs in Forsyth, IL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Cashier / Customer Service Associate - Clinton 3rd shift
- Clinton, IL (14 miles from Forsyth, IL)
- 7 days ago
- Clinton, IL (14 miles from Forsyth, IL)
- 7 days ago
For our entry-level customer service associates, there are Overnight shifts available....
Customer Service Representative
- Decatur, IL (7 miles from Forsyth, IL)
- 18 days ago
- Decatur, IL (7 miles from Forsyth, IL)
- 18 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Spanish Bilingual Remote Customer Service Representative
- Clinton, IL (14 miles from Forsyth, IL)
- 26 days ago
- Clinton, IL (14 miles from Forsyth, IL)
- 26 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRetail Customer Service Associate
- Decatur, IL (7 miles from Forsyth, IL)
- 45+ days ago
- Decatur, IL (7 miles from Forsyth, IL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4334 N Prospect St, Decatur, IL...
Remote Customer Service Representative
- Decatur, IL (7 miles from Forsyth, IL)
- 45+ days ago
- Decatur, IL (7 miles from Forsyth, IL)
- 45+ days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCashier / Customer Service Associate - Clinton
- Clinton, IL (14 miles from Forsyth, IL)
- 90+ days ago
- Clinton, IL (14 miles from Forsyth, IL)
- 90+ days ago
We're on the hunt for Customer Service Associates with charm, cheer, and a dash of pizzazz! What's the Scoop? Greet customers like they're celebrities (because to us, they are!)...
Demographic Data for Forsyth, IL
Moving to Forsyth, IL? Find some basic demographic data about Forsyth, IL below.
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Salary for Customer Service Jobs in Forsyth, IL
Highest Education Level
Customer Services in Forsyth, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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